Punchpass Basics
Start here to learn about Punchpass from the ground up
Getting Started: A Video Overview of PunchpassLearn all about Punchpass class management software in this quick video.
✨NEW✨ Download the Punchpass AppGet the Punchpass App for iOS and jump into smooth studio management, easy booking and fast pass purchases.
How to Use Punchpass From Your Phone as an Admin or InstructorHere’s how you can make the most of Punchpass on the go.
How to Reset or Change Your PasswordIf you forgot your password or just need a reset, don’t worry—it’s easy!
Customizing Your General SettingsEnter your business information, currency, and more
Customize Your Public Punchpass PagesPunchpass gives you lots of ways to customize your public pages to make them work better for your business and your customers.
How to Manually Add Customers to PunchpassNew business? Small customer list? Uploading customers to Punchpass
Adding Instructors, Staff, and Other Users to Your Punchpass AccountMake sure your team has the right level of access to your account
Logging into Punchpass: A Quick Guide for InstructorsAdding Users and Instructors to your account.
How to Assign the Right Access Level for Your Instructors and StaffGive your staff and instructors the right level of access when they log in to Punchpass.
Moving to Punchpass? Here's How We Make It EasyA step-by-step guide to smoothly transition to Punchpass with personalized support and easy data import
How do I convert to Punchpass from Mindbody?You can export your current customers from MindBody & we'll import them into Punchpass for you.
Preparing Your Data for Import to PunchpassLet us help make the switch in your software!
How do I add my customers' partially used passes to Punchpass?You can convert your customers' current pass data into Punchpass so you can start taking attendance right away.
Transitioning Memberships from Another Service to PunchpassImport memberships from your current service into Punchpass
Can I offer recurring memberships?
How do customer logins work with imported customer accounts?
How to Connect Punchpass to Other Apps and ToolsPunchpass integrates with popular tools to support your payments, email marketing, and more
How to Launch Punchpass to Your StudentsYou've done all of the preparation - now it's time to let your students know how to sign up for Punchpass and start booking classes!
Where Is Punchpass Available?We have clients around the globe! We can support your language, currency, and other preferences too.
Can I Offer My Punchpass Site in a Different Language?Your customers can see your schedule and book classes in your native language.
Setting Up Date and Time Preferences in PunchpassYour customers can see your class schedule in your chosen international date and time format with Punchpass