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Punchpass Basics
Start here to learn about Punchpass from the ground up
Getting Started: A Video Overview of PunchpassLearn all about Punchpass class management software in this 5 minute video demo.
How do I adjust my General Settings?Enter your business information, currency, and more
How can I customize my public Punchpass pages?Punchpass gives you lots of ways to customize your public pages to make them work better for your business and your customers.
How do I add my instructors, staff, and other users to my Punchpass account?Make sure your team has the right level of access to your account
Does Punchpass have an app?Add the Punchpass web app to your device to quickly manage your studio, make class reservations and purchase passes.
How do admins and instructors use Punchpass from mobile devices?Add one-touch access to Punchpass so you can take class attendance quickly.
Can I access Punchpass (and the schedule) from my phone?Your clients can add Punchpass to their favorite device so they can book and pay for classes quickly.
How will my Instructors log in to Punchpass?Adding Users and Instructors to your account.
Are there different user levels for my instructors?Give your staff and instructors the right level of access when they log in to Punchpass.
Does Punchpass connect to other systems?Reviewing integrations available with your account.
How do I reset my password?
✨NEW✨ Customize Class LengthsEasily adjust class durations in Punchpass, whether for one-off workshops, recurring sessions, or when editing scheduled classes
How do I move to Punchpass from my existing software?Convert your current customers to Punchpass by either sending us your client list to import or by adding each customer online.
How do I convert to Punchpass from Mindbody?You can export your current customers from MindBody & we'll import them into Punchpass for you.
How do I add my customers' partially used passes to Punchpass?You can convert your customers' current pass data into Punchpass so you can start taking attendance right away.
Transition memberships from another service to PunchpassImport memberships from your current service into Punchpass
Can I offer recurring memberships?
How do customer logins work with imported customer accounts?
Is Punchpass supported in my country?We have clients around the globe! We can support your language, currency, and other preferences too.
Can I change the language for my customers?Your customers can see your schedule and book classes in your native language.
How can I set my date and time preferences?Your customers can see your class schedule in your chosen international date and time format with Punchpass