Customer Reservations

How Do Reservations Work?

Written by Chris
Updated over a week ago

Configuring Online Reservations

Where to adjust online reservation settings.

Written by Chris
Updated over a week ago

Can I Make Customer Reservations Myself?

Written by Sharon
Updated over a week ago

Do We Send a Reservation Confirmation?

Written by Sharon
Updated over a week ago

Can a Customer Cancel a Reservation?

Written by Chris
Updated over a week ago

How To Delete A Reservation

Removing Customer Reservations.

Written by Chris
Updated over a week ago

Add a Booking Agreement

A custom text agreement at the time of booking

Written by Victoria
Updated over a week ago

How Do I Handle No Shows?

How to debit passes for no shows.

Written by Sharon
Updated over a week ago

Allowing Customers to Late Cancel

Late Cancel lets your customers cancel AFTER the reservation cancellation window has closed, allowing the waitlist to fill their spot.

Written by Chris
Updated over a week ago

Configuring Waitlists

Let customers know when a spot opens up.

Written by Chris
Updated over a week ago

How To Close Reservations Before Class Starts

Written by Chris
Updated over a week ago

Sending Automatic Reservation Reminder Emails

Written by Sharon
Updated over a week ago

Can Regular Customers Have Standing Reservations?

Written by Chris
Updated over a week ago

Can I See All Upcoming Reservations?

Written by Chris
Updated over a week ago

Trusted Access Customers

Allowing special customers to book outside reservation limits

Written by Victoria
Updated over a week ago

Can I Prevent a Customer from Booking?

Block Reservation Access

Written by Victoria
Updated over a week ago

Can I Make Sure Customers Pay When They Make a Reservation?

Book and Pay Options.

Written by Sharon
Updated over a week ago

Can I require customers to have a pass credit in order to book a class?

Restrict Reservations to Active Passes

Written by Victoria
Updated over a week ago

How Do I Set Up A Single Day Workshop (with Online Reservations)?

Written by Sharon
Updated over a week ago

How To Create A Series Of Classes

Let your customers reserve multi-day sessions with Punchpass' Series feature.

Written by Sharon
Updated over a week ago

How Do I Delete A Series?

Not going to run that series after all? Here's how to delete it from your schedule.

Written by Sharon
Updated over a week ago

Requiring Payment for a Series

Setting up a Linked Pass

Written by Victoria
Updated over a week ago