Allowing Customers to Late Cancel

Late Cancel lets your customers cancel AFTER the reservation cancellation window has closed, allowing the waitlist to fill their spot.

Written by Chris
Updated over a week ago

How Do Reservations Work?

Written by Chris
Updated over a week ago

Configuring Waitlists

Let customers know when a spot opens up.

Written by Chris
Updated over a week ago

How To Delete A Reservation

Removing Customer Reservations.

Written by Chris
Updated over a week ago

How Do I Handle No Shows?

How to debit passes for no shows.

Written by Sharon
Updated over a week ago

How Do I Manage Private Sessions?

Written by Sharon
Updated over a week ago

Can Regular Customers Have Standing Reservations?

Written by Chris
Updated over a week ago

Can a Customer Cancel a Reservation?

Written by Chris
Updated over a week ago

Can I Make Sure Customers Pay When They Make a Reservation?

Book and Pay Options.

Written by Sharon
Updated over a week ago

Require Active Pass to Book

Restrict Reservations to Active Passes

Written by Victoria
Updated over a week ago

Requiring Payment for a Series

Setting up a Linked Pass

Written by Victoria
Updated over a week ago

How To Create A Series Of Classes

Let your customers reserve multi-day sessions with Punchpass' Series feature.

Written by Sharon
Updated over a week ago

How Do I Delete A Series?

Not going to run that series after all? Here's how to delete it from your schedule.

Written by Sharon
Updated over a week ago

How To Manually Match Reservations To Customers

What happens when a new customer makes a reservation?

Written by Chris
Updated over a week ago

Can I See All Upcoming Reservations?

Written by Chris
Updated over a week ago

Configuring Online Reservations

Where to adjust online reservation settings.

Written by Chris
Updated over a week ago

How To Close Reservations Before Class Starts

Written by Chris
Updated over a week ago

How Do I Set Up A Single Day Workshop (with Online Reservations)?

Written by Sharon
Updated over a week ago

Sending Automatic Reservation Reminder Emails

Written by Sharon
Updated over a week ago

Do We Send a Reservation Confirmation?

Written by Sharon
Updated over a week ago

Can I Make Customer Reservations Myself?

Written by Sharon
Updated over a week ago