If you have a customer who is delinquent with payments, you may wish to prevent them from booking a class without contacting you first so you can resolve the issue.
Note: Adding a customer to the Blocked Reservation Access list does not prevent an Admin from creating a reservation for the customer. It also won't stop them from signing up for a new account either.
How to block a customer
You can block a customer account from booking a reservation and making purchases by adding them to your Block List. This is located in Manage > Settings > Online Reservations at the bottom of the page:
What happens when a blocked customer tries to make a reservation?
When someone is added to the Block List, this prevents the customer account with that email address from making purchases and booking reservations.
The person will see a message to contact the studio to make a reservation or purchase.
It will also prevent them from purchasing a ticketed class. Customers on your block list will not be able to purchase passes using our Stripe integration.