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What happens when my customer tries to book without a pass?
What happens when my customer tries to book without a pass?

Express checkout and reservations with Punchpass!

Victoria avatar
Written by Victoria
Updated over a year ago

Note: This overview only pertains to accounts using Stripe for Online Payments and reservation settings that require a customer to have a pass in order to book!

Interested in changing plans? Navigate to Manage Settings > Billing, or contact us at [email protected].


Eligible Pass Notifications

If your class or Series requires a pass to book, and the customer doesn’t have available credits, they’ll be shown the list of eligible offers they can purchase:

The customer will then select the pass or membership from the list of eligible options, and will be sent to the purchase page:

When they click the Purchase Pass button, they'll see the Stripe checkout page and enter their payment information. After a successful checkout, the customer will see confirmation the pass purchase AND reservation!

If they select a membership, the membership details will display, as well as the full class list if they are registering for a series:

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