Our default settings in Punchpass are to require a customer to login to be able to book. This is tied to our settings to require an active pass in order to book a class. You can review those settings in our overview here! However, there may be classes where you wish to not enable this setting and instead of requiring a login, you just want them to fill out their name and email, and optionally their phone number! This is a really great option if you offer a free community event or a ticketed workshop where you don't want to force everyone to make an account.

Here's what it looks like when a customer goes to book when the class requires a login!

However, for a free class offering, you might want to simply offer an open form to book!

This could be ideal for your ticketed events, as customers can book and pay without needing a login:

To turn off the login requirement and turn on the open form option for a class instance, first under Manage > Classes, you'll want to click on the class type and disable "Require an Active Pass to Book":

When you create a one-time class:

Or edit the classtime from the schedule:

You'll want to scroll down to the Custom Limitations and check the box to set a custom setting to NOT require a login to book:

Click to Update Class and your open form booking option will be available for that specific class!