All Collections
Passes You Offer
Sell punchcards and unlimited passes
Creating a PassHow to create a pass and guidance on the settings to choose
How to Edit a Pass Offer
Setting pass and class eligibilityDefining the eligible classes for your offers and eligible passes for your classes.
Assigning a Pass to a Customer Account
How do I know whether a customer has a pass?How to make sure your customers have paid for classes.
Tracking pass paymentsAdd the option to assign unpaid passes and review payment status
Selling merchandise through PunchpassPunchpass can help you manage your retail sales.
Can two people share a pass?
Customizing your receiptsAdding additional information to receipts
How do I delete a customer's pass?
How to Gift a Free Guest PassSetting up an offer to bring a friend for free
How to duplicate a Pass or MembershipSave time by copying an existing offer
How do I sort my passes and memberships?Changing the order of passes and memberships on the Purchase a Pass page
How can my customers buy a free pass online?Offering a free trial pass? Running a promotion? Want to offer some free passes to a selected group?
Examples of passes and their settings
What happens when a pass is about to expire?
Can I limit the number of passes sold?Restricting pass sales to one per customer, new customers, and the online sales settings
Transferring Passes, Memberships, Tickets, & Series purchases between customers
How to transfer a partially used pass
How can I suspend a customer's pass?Prevent pass use
Set all active passes to have the same expiration dateUpdate multiple active passes to expire on a fixed date
Extend all active passesExtend and shorten the expiration date of all active passes
How do I delete old passes?Cleaning up your list of passes
How to Edit an Active Customer PassHow to manually change the particulars of an active pass in a customer's account