Customer Communications
Email confirmations and reminders are sent automatically and on-demand right from Punchpass.
Emailing Your Customers in PunchpassAll the ways you can email your customers through Punchpass, including sending messages to specific classes.
Setting Up Customer Email Notifications in Punchpass
How to Send a Newsletter with PunchpassEffortlessly send newsletters to your active customers with Punchpass. Simple steps, reusable templates, and clear guides!
Re-engaging Your Inactive CustomersLearn how to identify inactive customers and use Punchpass's powerful automation tools to bring them back to your classes.
Why Isn't My Customer Receiving Emails?Troubleshooting email delivery issues
Setting Up AutomationsCreate automated actions based on customer activity
Creating Email TemplatesHow to save customizable email templates to send to your customers.
How to Unsubscribe Customers From EmailsSetting customer accounts to "do not email"
How to Resend a Reservation Confirmation Email to a CustomerWas a reservation email not received? Need to send another reservation confirmation email?
Connecting Mailerlite to PunchpassIntegrate Mailerlite with Punchpass and automate your email marketing in a couple of minutes
Connecting Mailchimp to PunchpassIntegrate your Mailchimp account with Punchpass for email marketing
How to Export Customer Lists from PunchpassExport a customer list from Punchpass and import it into another email service
Setting Up Company & Instructor Email Notifications in Punchpass
✨NEW✨ WhatsApp Messaging for PunchpassAllow customers to easily message you from their favorite device using WhatsApp with Punchpass.