Updating your membership offers in Punchpass is easy. Whether you need to change the pricing, update the terms, or make other adjustments, this guide will walk you through the steps to edit an existing membership offer.

When making changes to the settings of a membership offer, the changes will take effect the next time an active membership renews. For new memberships, the changes will be applied at the time of purchase.
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When a membership is canceled, the membership and the class credits will no longer be available after the final membership date. If the membership is paid via Stripe, this also cancels future recurring payments.

From Manage > Passess, click on the existing membership from your list of offers.

From the membership overview page, press the Actions dropdown and select Edit.

Here are the settings you can change to modify an existing membership.

First, you have the option to change the membership name.
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In the text box below the name, you can add or update the description that customers will see on the membership purchase page:
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You can change a membership from a family membership to one that is designated for individual people and vice versa.
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​A family is everyone on a customer account (customer + children). Individuals refer to one person; this can be a child or the primary person on a customer account.

Here you can turn on/off the Membership Self-Cancel Feature. Click here to learn more about self-canceling memberships!
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You can use the dropdown here to change the number of days you wish to allow for a free trial on the membership, or set it to 0 days to turn off the free trial. Click here to learn more about the free trial feature!

Change the Membership Pass

You can elect to allow unused membership pass credits to rollover to the next pass, or not! When editing an existing offer, these changes will take place on active membership when the next membership pass is created. A note is added on the new pass explaining that X credits were rolled over from the previous cycle.

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You can edit the pricing for the membership which will change the price per membership period. Change the price and click save!

If you set the membership to a particular length and realize you want to change it, you can adjust that here!
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For instance, you may have selected 4 weeks and now wish to change it to recur monthly. Select the new membership length and click save!

After making any changes, remember to press Save.

To update the eligible classes for a pass or membership, please see this guide.