Punchpass allows you to insert links into online classes with our Zoom integration or by inserting links to your favorite video conferencing service into online classes.

This guide will show you how to add a link to your online classes, both individual classes and recurring classes, to provide your invitees with instant access to the class information; saving you time and reducing no-shows.
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​Custom online class are recommended:

To start you'll want to define your classes (from Manage > Classes, click + New Class or copy an existing class) and create the class schedule.

Click here for our guide on creating classes in Punchpass

After defining a class, it's time to add classes to the schedule. You have the option in Punchapss of creating individual class times or creating recurring class times.
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Click here for our guide to adding an individual class to the schedule​

Click here for our guide to setting up recurring classes

When adding class times to the schedule, by default they are in-person classes, so after we add classes to the timetable, we need to change the sessions from in-person to online.

To set change recurring classtimes into online classes, from Manage > Classes, click on the class name, and click the Manage the Schedule button.
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This opens the recurring class schedule. You'll see that the class type indicates the class is "in-person."

To turn a class time into an online class, press the Edit button.
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And select the option to Turn class into an online class:

A pop-up window opens, asking you to confirm the action. Toggle the setting "this class time is ONLINE" to ON.

Now the class is an online class!
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All instances of this class time will now automatically be set to online on the schedule. If you provided an online class link, this will now automatically be added to each class happening at that time.

Here's how that looks on the Admin view of the schedule:
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And from the Public Schedule:
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When adding individual classes to the schedule, you have the option to designate a class as an online class.

​Need to turn an in-person class into an online class?
To change an in-person class to be online, from the Schedule, click on the class, click the Actions dropdown, and select "Mark Class as an ONLINE class" to change the in-person class into an online class.
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Punchpass allows you to change in-person classes into online classes and vice versa at any time from the Schedule.
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Use this method for adding links to single classes and when you're using custom online class links for each class time.

From the Schedule, click on an online class. You'll see the prompt and button to add a class link. Click Add Class URL.

This opens the Edit Class page and you'll enter the link to your online class. If your class requires a password, there is a place to enter that information as well. Press Save.

​ And the class now has an online link.
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When you set up online classes in Punchpass, the link for your online class will go out in the automated class reminder emails and your customers will also be able to find this in the My Reservations section of their accounts.
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If your class is set up to send online reservation reminders, Punchpass will send an email with the link either 1, 2, or 3 days before class.

For classes designated as online classes (as we've set up here), Punchpass will send out an automated email with the link for class about 30 minutes before class is scheduled to begin.

Click here for our guide on setting up email notifications in Punchpass
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10 minutes before class....start the meeting/online class and Teach!

When it's time for class, you'll turn on your webcam, teach class, and take attendance - Punchpass will handle the rest!

You will need to start your meetings from the service you are using. We recommend starting the class maybe 10 minutes beforehand, so you can be online to chit-chat, welcome people, etc. Most of these online meeting tools have a way to 'mute' participants, which we recommend you do during the class.

Finally, simply take attendance in Punchpass by marking all reservations as attended (if you accept reservations.) If the software you use allows you to record the class, we recommend doing so and sending a link to the recording to everyone who registered. That way you can mark them as attending even if they weren't there 'live'.
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This sort of thing can seem a bit overwhelming at first. We recommend trying a 'test' class with a few of your closest customers before your start publicizing it to everyone. See what works, and what doesn't. Ask for feedback! We think you'll find people are very understanding - with everything that is happening they know that you are doing the best you can.

Need help? Please don't hesitate to reach out to the Support Team!
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What software product should I use?

We specifically recommend Zoom. It's the most reliable, and very easy to use. It's free for anyone to download, and very easy for your customers to join a meeting (we use the term meeting/class interchangeably here). Plus there is a FREE Zoom plan so you can test this out. It allows meetings up to 40 minutes in length. Recording is not as easy - so if this works well and you plan on recording all your classes, we recommend their lowest priced plan, which is $14.99/month. Click here to learn how Punchpass integrates directly with Zoom!
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​Do I need any special equipment?
A webcam, but that isn't very special anymore! Most laptops have one built into the lid. A smartphone should do the trick as well.

Should I teach the class completely online?  Or just have an online version of my in-person classes?
Whatever works for you. You may find that some customers are more reluctant to come to class than others (they may be more at risk for example). You can literally just put a chair with an extension cord in front of you when you teach, and let people 'attend' the class online if you want. Keep it simple to start!  
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​Should I change the class I teach?
If you are going to be teaching a class that is ONLY online, then we recommend you think about modifying your class. You need to consider....