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International Support
Can I change the language for my customers?
Can I change the language for my customers?

Your customers can see your schedule and book classes in your native language.

Sharon avatar
Written by Sharon
Updated over a week ago

Your Punchpass schedule can be displayed to your customers in English, French, Spanish (2 dialects), German, Swedish, Dutch, Chinese (traditional), Japanese, and Norwegian (1 dialect).

If you're a dual-language studio, we recommend using both languages when creating class names, descriptions, and customer communications to support multiple languages.

Would you like us to add a language? Please reach out to the team!

Changing the primary language of Punchpass

From your Punchpass account, select Manage Settings > General Settings.

Here, you'll select your preferred language. The language support selection is at the bottom under Standards and Formats.

This is also where you can edit how your dates are displayed, and how the time is displayed.

Online Payments: Stripe will pick up the language selection and will automatically adjust the payment form to reflect your language setting.

Customizing the text on public Punchpass pages


Updating the text at the top of the schedule

From Manage Settings, select the Public Schedule section.

Updating the


Updating the text at the top of the Purchase a Pass page

From Manage Settings, select the Online Payments section.

Updating the text of the automated emails

You'll want to edit the text and subject line of any automated email messages Punchpass sends to your we send to your customers to match your language needs.

To do so, navigate to Manage Settings > Customer Communications.

Updating the text of any booking agreements

Navigate to Manage Settings > Online Reservations.


Other places to review your language settings

  • Using waivers? Please verify your waiver is in your preferred language.

  • Email templates

  • Custom forms

  • Class names and descriptions

You should always do a quick test of your public pages to make sure they look the way you want!

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