Workshops and other individual special events are easy to set up in Punchpass! You'll use our ticketing feature to set up a class and collect payment ahead of time so you don’t need to worry about it on the day of the event.

Tickets can be set at a fixed price, or you can offer a sliding scale (donation-based) price so customers can choose what they pay within a range you set — great for community classes, sliding-scale pricing models, or workshops where you want to keep things accessible.

For setting up ticketing for a Series of classes, click here!

Here is a quick demo on using tickets when setting up workshops:

Tickets allow you to collect payment right at the time of booking!

After setting up a class, return to the overview page, and you'll turn on tickets and set the price per ticket.

You must be integrated with Stripe and accept online reservations to use this feature.

After setting up your class, you'll return to the overview page (Manage > Classes, select the class) and click Enable Tickets for this Class:
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You'll then be prompted for pricing. Here you can choose between a fixed price or a donation-based (sliding scale) price:

Press Save.

After creating your ticket, if you'd like to attach access to content collections, click the Content Collections for Ticket button and select the eligible collections. Press Save.
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You can edit which content collections are connected to the class by navigating the class overview page and clicking the Content Collections for Ticket button. The class overview will display collections currently linked to the ticket.
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If you'd like to give customers flexibility in what they pay, rather than charging everyone the same fixed amount, you can enable a sliding scale ticket.

From the class overview, click the button to Enable Tickets. On the Enable Tickets screen, toggle on "Is this a donation-based ticket?" then enter a minimum price and a maximum price (whole numbers only; $0 is okay as a minimum). Press Save, and you're set.
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Once enabled, customers booking the class will see a price field where they can choose any amount within your min/max range, rather than a single fixed price. This is a great option for:

The booking form for the class will look like this for your customers, and they'll be prompted for their credit card details to sign up. If the class uses a sliding scale ticket, they'll also see an editable price field where they can select their preferred amount within your set range before checking out.

These reservations are then marked as paid; no separate pass purchase is required.
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AFTER you enable tickets, you'll need to edit the Eligible Passes to allow access by more passes other than the ticket payment.

Have a customer who wants to book in advance, but pay separately? No problem! You can create a reservation for them within Punchpass and then take payment later (via credit card or any other method).

Once the customer has been added to the class, assign them a ticket by clicking the three-dot icon next to their name.
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This takes you to the pass details page, where you can then take payment in person or send them a paylink to invoice them.
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For more information on assigning a ticket, please see this guide.​

Yes, you can schedule an individual class for a course that typically requires paid tickets and mark the class as free without disabling tickets for the other scheduled classes.

Customers who have purchased tickets cannot cancel or move the reservation on their own. They must contact you directly for changes or refunds.

Want to encourage early-bird signups with a discount? When you enable ticketing, set the price as the discounted price, or lower your sliding scale minimum. When the regular price is due to kick in, just disable prepay and re-enable ticketing with the new price.

If you allow drop-ins, you might also consider offering a discount for ticketed reservations, since paying in advance gives you a $2 discount, for example. You can then sell a regular single-class pass to drop-ins without the discount by marking them as attending and clicking "needs pass" to sell them a drop-in pass.

Not sure whether to use a fixed price or a sliding scale? A fixed price is simpler to manage and predict revenue from, while a sliding scale works well when accessibility matters more than a set price point, or when you want to let customers pay what feels right to them.