NOTE: Customer logins available on certain Punchpass plans

If your customer has never created a login yet, you will want to direct them to click Create Account from your schedule page OR send them an invite to create an account from the customer's Info tab:

If a customer has a login created (you can confirm this from their Info tab or under Customers > Customer Logins), but forgot their password, you'll want to direct them to click Sign In from your schedule and then click Forgot my Password to reset it via email:

If your customer is really having an issue with resetting this, you can also go to their Info tab, click More, and select Fix Login & Email Customer Login Link:

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