Sure! Punchpass lets you keep notes about each client you work with.  We add a date to each entry so you can see progression over time.

From the Info tab of a customer account, at the bottom of the page is a Notes section where you can write information about a customer.

Flags are notes that will appear alongside customer reservations on class pages.

Flags are visible only to your team, on the customer account, on each class details page alongside upcoming reservations, and next to the customer's name during attendance.

Hover over the icon to read the flag details!
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From the customer's account, click the Info tab, and press the Flag Customer button.

A pop-up window opens and you can enter a brief message. Press Flag Customer.
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And we see the message on the customer account.
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And on the class details pages for upcoming reservations.
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To remove a flag, just go to the customer’s account and click Remove Flag.
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Add private notes visible only to your team members at the bottom of each class page. These notes appear on your internal schedule view but remain hidden from customers.

To add a team note, visit a class page and scroll down to the Notes section.