Once you have enabled your Content Library in Punchpass, you can add content specifically to certain classes!

Businesses using Punchpass have used this in a number of creative ways including:

Here's a video overview of using our Class Content feature:

You have the option of adding new content to a class or linking an existing file to a class. We'll start by showing how to add new content to a class, and later in this guide, you'll find the steps to link existing content to a class (content can be shared with multiple classes!)

From the Schedule, navigate to the class you'd like to add content to, and click Add Content:

Note: The content will be available to customers who have a reservation or attendance for the class. Once content is active, the customers will not be able to cancel their reservation for the class.

On the Define Content page, you can add a title and description. You'll want to select the type fo content (video or PDF) and where the content is hosted. You can add a link from YouTube or Vimeo, or upload directly to Punchpass:

Next, set the active and expiration dates for the content. The active date is defaulted to the class date, and you can leave the expiration field blank if there is no expiration.

Then, you can select the level of access for the content. You can leave it on Class if you only want reservations/attendances to give access, but you can also add it to Pass level if you also want customers with the designated pass/membership to access the video, Login level if you want all customers with logins to access, or All for everyone to see!

Then select the Collection or create a Collection for the video to belong to. Learn more about Collections here!

Once you click Save, if you are uploading to Punchpass, you'll have the option to upload. Drop or paste the file, or click browse to search for the file:

Then be sure to Mark Attendance for the class to deduct the credit from the customers' pass:

If you already have a video uploaded to the Content Library, you can link it to a class as Class Content as well!

From the class' page, under Content, click " Link Existing Content"

Then, you can select any content not already linked to a class:

If you need to unlink content, just return to the class page and select this option to unlink the content from the class!

Content can always be accessed by a customer in the Content Library section of their accounts.
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When setting up a pre-recorded class, does this mean my customers can access it in advance? What happens?

When setting up a pre-recorded class, the content will be available when it's time for class to begin.
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If someone logs in and opens the class in advance they'll see a message letting them know that the content will appear when it's time for class to start.
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The content will appear in both their content library and be accessible to them from the schedule when class is set to begin.

You can also check out an overview of how customers can access the content here.

Instructors and Admins can now add content to a class as restricted users.
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For restricted users to add content to the content library, and not only a class, they'll need to follow the steps for uploading content to a class.
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While uploading the content to a class, you have the option to add the video to a collection.
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In this process, after uploading the video, the video preview screen allows a restricted user to then unlink the content from the class -- and the video will still remain in the content library.
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Here's an example from the demo account:
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You can have the same content in two places (the class and the library) but if you want to have different expiry dates you'll need to upload it to each section separately so you can make that distinction.

If you link the content from the library to the class then they'll have the same expiry date.

You can always edit that date and the accessibility type for the linked video though so depending on how much admin you're up for you could make the video available in the library and the class with the "class level" of access for the right period of time (the 24hr period), then change the access type to "pass" so those with memberships can access it beyond that day (and those with class bookings can't anymore).

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Not at this time.

Download the class recording to your computer. Then upload the video file directly to Punchpass.
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Yes! You can attach videos to multiple classes.
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