In Punchpass, there are a few ways for customers to access content that has been added to the Content Library:
By signing into your customer account, clicking the Content Library link from the navigation.
By signing in to your customer account, clicking on My Reservations for pre-recorded classes that you have booked.
How to Access Content in the Content Library
Log into Your Punchpass Account: From the public schedule for your studio, press 'Sign In' or 'Create an Account' if you don't have a login yet.
From the Punchpass navigation, click on Content Library link to access the videos and files you have access to:
Enjoy! The videos within each collection are displayed by date, with the most recent video appearing first.
How to Access Pre-Recorded Classes Through 'My Reservations'
To access pre-recorded classes, follow these steps:
Log into Your Punchpass Account: Ensure you've logged into your account before proceeding.
Book the Desired Pre-Recorded Class: Booking is mandatory to unlock access to the video content.
Use 'My Reservations' to View Bookings: Pre-recorded classes appear like in-person classes, to access them click on the 'My Reservations' button and then click the class name. Videos appear when pre-recorded classes are scheduled to begin.
Enjoy! Once you've opened the class details, the video may be located further down the page. Scroll down if it doesn't appear immediately.