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How do I update my billing information?

How do I update my billing information?

Manage your Punchpass subscription

Victoria avatar
Written by Victoria
Updated over 2 weeks ago

From the Billing section of your account settings, you will be able to make changes to your plan and subscription! Head to Manage > Settings > Billing to get started!

On a Trial? Sign Up to Continue

If you are currently on the trial and want to sign up for a Punchpass subscription, first be sure you select your preferred currency, then click Sign Up to Continue Using Punchpass! If you sign up prior to the trial end date, your card will not be charged until the trial ends πŸ˜ƒ

Manage Your Punchpass Subscription

Navigate to Manage > Settings > Billing to access your Punchpass subscription informaiton.
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Here you can:

Update Your Subscription Billing Information and Download Invoices

From Manage > Settings > Billing click on the Visit Stripe Billing Portal button.
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This opens up the Stripe Billing Portal with your Punchpass subscription information.

From the Stripe Billing Portal, you can:

  • Update your billing information

  • Update the email address you use for your Punchpass subscription

  • Add and remove payment methods on file

  • Access and download invoices
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Update Your Punchpass Subscription Payment Method

You'll see an option to update the current credit card Punchpass uses to bill your Punchpass subscription.
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Click Change Credit Card to update your subscription payment method.
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Change Your Punchpass Plan

You can change your plan with us at anytime! We'll note in the account that your next month's payment with be pro-rated for the time spent on the new plan:

Cancel Your Punchpass Subscription

Click here for our overview on how to process the cancellation of your account.

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