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Entering a Gift Card Code at Checkout

Here's how to redeem a gift card code you received.

Chris avatar
Written by Chris
Updated over a month ago

Using a gift card to make a purchase is simple in Punchpass! Gift cards correspond to specific passes, and to use a gift card to make a purchase, customers can simply apply the code at checkout.

Here's how to redeem a gift card code you received:

How to Redeem Your Gift Card Using the Unique Purchase Link

The quickest way to purchase your pass using your gift card is to use the unique link included in the purchase email. Clicking this link will direct you to the correct pass and pre-fill the gift card code for checkout.

If you don’t have the email, contact the person who gifted you the card to resend it. The Gift Card email will have the subject: Your Gift Card Purchase.

1. Follow the Unique Link from the Gift Card Email

If you don’t have the email, contact the person who gifted you the card to resend it. The Gift Card email will have the subject: Your Gift Card Purchase.

Example of the Gift Card Purchase email


2. Fill Out the Purchase Form

As the gift recipient, you'll fill out the purchase form with the required details. This allows Punchpass to apply the gift card to your customer account so you can go ahead and book your next classes.

  • When following the unique link from the email, we'll pre-fill the discount code for you.

  • The form fields you need to complete might vary depending on the business settings.

  • If you don't see the gift card code applied, manually enter it and press the Apply Discount button.

An example of a purchase form in Punchpass


3. Press "Purchase" and Enjoy! You're Ready to Book

With your pass purchased, you can now visit the business schedule and make your reservations.




How to Redeem Your Gift Card Code Without a Unique Purchase Link

1. Locate the Gift Card Code

Gift cards in Punchpass are a unique code that you'll enter at checkout. Make sure you have the gift card code handy.

An example of a gift card code could be: MWHHT1

2. Visit the Pass Page to Purchase

Visit the website of the business and find the corresponding pass to purchase. Many studios have a "Purchase a Pass" page with a list of their passes.

You'll click on a pass to open the checkout page.

A screenshot of the purchase a pass page


3. Fill Out the Purchase Form

As the gift recipient, you'll fill out the form with your details: your name, your email address, and your phone number. This allows Punchpass to apply the gift card to your customer account so you can go ahead and book your next classes.

The required fields might vary per the business settings.

A purchase form example in Punchpass

4. Enter the Gift Card Code in the Discount Field

Your gift card code is the discount code. You'll enter the gift card code into the discount code field and press Apply Discount.

If you arrived on the pass purchase page from an emailed link, the link you received should have the discount code already applied.​

A screenshot of the discount code field on the purchase form in Punchpass


5. Confirming Your Gift Card Code Has Been Applied

When a gift card code is applied, the price of the pass will be come $0.

If the price isn't $0, just enter the gift card code into the discount code field and click Apply Discount as described above.

That will change the price of the pass to be free. Fill out any additional information and click the purchase button to claim your pass.

A screenshot of a pass with the purchase price as $0

6. Press the Purchase Button and the Pass is Available on Your Account​


We hope you enjoy the gift!



Having Trouble Redeeming Your Gift Card?

Each studio can review gift card codes! Please reach out to the business so they can let you know what's happened and identify what the best next steps are.

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