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Collecting Tax With Your Sales

Define tax rates for your sales, GST, VAT, etc.

Written by Chris

Setting Up Taxes and Fees

1. Turn on tax collection and define your tax rate

Go to Manage > Settings > Taxes, Invoices, and Revenue. You'll want to enter your tax rate, and you can rename what we call 'Tax' if you want (for example VAT or GST.)

Also, you can tell Punchpass if tax is INCLUDED in your pass cost or not.

  • If tax is NOT included in your pass cost, then tax will be added to the price of the pass when your customer pays.

  • If tax is included in your sales, then the price you define in Manage Passes will be the total cost for your customer.

Tax settings in Punchpass

2. Tax will now be applied to online sales

Punchpass displays taxes as a separate line item on the purchase a pass page. The tax is applied to the purchase at checkout and the purchase page will note whether tax is included or is extra.

Here's an example of a membership for sale with tax applied:

Example of a membership with tax in the pricing

Here's an example of a pass for sale with tax applied:

Example of a pass with tax included in the price


If you assign a customer a pass, and then edit the pass price paid, Punchpass will recalculate the tax owed.

3. You have the option to turn off tax collection for specific passes and memberships offers

Do you have specific customers who don't have to pay taxes? In Manage > Passes you can create offers and turn off the setting to collect tax within for each pass and membership you sell.

To update the setting, visit Manage > Passes, and make sure the option to collect tax is not selected:

Example of turning off the tax collection on a pass or membership

When changing the tax setting for a membership that has already been sold, those customers will see the change the next time those memberships renew.


4. Review your tax charges within Reports

Tax totals are reported in the Pass Sales Detail report:

Example of tax details in the sales reports

We also show the tax paid when viewing the pass in the Customer account.  The example below shows the Tax name changed to 'Sales tax':

Limitations:

  • There is no way to add more than one tax.

  • The tax amount is not currently passed to Stripe as a separate line item - so Stripe receipts will not reflect the Tax line.

  • The Sales report doesn't contain the Stripe processing fees and is gross earnings.
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