When you are creating your passes, you may wish to offer a special or discounted pass that is only available for a one-time online purchase per customer, only available to a first-time customers, or limit the number of total sales!
NOTE: This feature is limited to Punchpass plans with Stripe integration.
Getting Started with Online Sales Settings
If you're new to Punchpass, please review the following settings:
Connect Punchpass to your Stripe account
If you're new to Punchpass, you'll want to make sure Stripe is connected and enabled. Here's our guide to setting up the Stripe connection to Punchpass.
Turning on the Purchase a Pass Page
Navigate to the Online Payments section of your account settings to turn on your Purchase a Pass page as well as the Admin ability to assign a pass and accept credit card payment.
The setting to "Accept credit card payment in Assign Passes" will also allow you to accept in-person credit card payment.
A few things to keep in mind when selling passes online
Passes set for sale online must be some amount above $0 before a discount is applied.
If you'd like to create a $0 pass, you can! You'll sell these passes by manually assigning them to customer accounts, they can't be listed on your Purchase a Pass page.
These features are only available for Passes at the moment.
The Online Sales Settings in Punchpass
Limiting pass sales to one per customer
In the Online Sales Settings, select the Limit One Per Customer setting under Sales Settings:
Limiting pass sales to new customers only
In the Online Sales Settings, you can also select "Limit to new customers only" to restrict pass sales. A new customer is someone purchasing their first pass with your business, someone who hasn't purchased any passes with your business before.
Limit the total number of passes sold
And in the Online Sales Settings, you can also limit the number of sales!
Punchpass will automatically turn off online sales for an offering when a certain number of passes has been sold, very handy for limited-time discounts or seasonal offerings:
Once an offering has sold out, Punchpass sends an email to the business, alerting them that the offer has sold out.
Admin users can continue to assign a pass, even if it is sold out.
The Customer Experience
Limit One Purchase Per Customer:
If the customer purchases the pass once and attempts to purchase the pass again, they will receive this notification:
The setting to limit purchases to one per customer doesn't prevent Admin and Restricted-level Admin users from assigning the pass multiple times to a customer if they wish.
Limiting the Total Number of Passes Sold:
Once the limit is reached, we show a notice that the pass has sold out to customers. This message will appear when they click on the pass on the Purchase a Pass page as well as if they follow a paylink.
For an alternate approach to offering discounts online, click here to learn about discount codes.