During attendance, Punchpass determines which pass to use and then debits that pass. If you want a past attendance to be assigned to a different pass that's in the customer's account, here's how to do that...
Just go to the customer's profile under the History tab & click on the affected class attendance there. You can click through & edit the pass used for that attendance from there...
An alternate way to change the pass for a customer's attendance is by going back to the original attendance screen for a class.
- Go back into the attendance screen for the class. (Find it by clicking the green "Classes" button from the top of your screen).
- Click the three dots to the left of the customer's name in the attendance list.
- Select "Change Pass" from the horizontal list.
- Use the dropdown to select the pass and click "Change Pass."
If your customer already has a pass, but it was not eligible for this class during attendance, you can also edit the attendance.
- Go back into the attendance screen for the class. (Find it by clicking the green "Classes" button from the top of your screen).
- Click the three dots to the left of the customer's name in the attendance list.
- Select "Edit" from the list of options there.
- Use the dropdown to change from "No pass assigned" to the pass and click "Change pass used for this attendance"
