During attendance, Punchpass determines which pass to use and then debits that pass. If you want a past attendance to be assigned to a different pass that's in the customer's account, here's how to do that...

Just go to the customer's profile under the History tab & click on the affected class attendance there. You can click through & edit the pass used for that attendance from there...

An alternate way to change the pass for a customer's attendance is by going back to the original attendance screen for a class.

  1. Go back into the attendance screen for the class. (Find it by clicking the green "Classes" button from the top of your screen). 
  2. Click the three dots to the left of the customer's name in the attendance list.
  3. Select "Change Pass" from the horizontal list.
  4. Use the dropdown to select the pass and click "Change Pass."

If your customer already has a pass, but it was not eligible for this class during attendance, you can also edit the attendance.

  1. Go back into the attendance screen for the class. (Find it by clicking the green "Classes" button from the top of your screen). 
  2. Click the three dots to the left of the customer's name in the attendance list.
  3. Select "Edit" from the list of options there.
  4. Use the dropdown to change from "No pass assigned" to the pass and click "Change pass used for this attendance"
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