Going on vacation or closing for a holiday? Or is there a special happening at your studio? Let your customers know about holidays, studio closures, or special events using Punchpass's Notice feature.
What are Notices?
Notices are public announcements that appear on your schedule to inform your customers about important information such as:
Holiday closures
Vacation periods
Special events
Temporary schedule changes
Creating a Notice
Option 1: From the Notices Page
From the Punchpass navigation, click on Schedule, then select Notices
Enter the dates for your notice:
For a single day: Enter the same date in both date fields
For a date range: Use the first field for the Start Date and the second for the End Date
Add a header/title for your notice
Enter any important details in the description field
Click Save
Option 2: Directly from the Schedule
You can also create notices directly from the Schedule view for added convenience. Navigate to the day on the calendar and click the three-dot icon. You'll see the button to add a calendar notice.
Editing a Notice
We've added the ability to edit existing notices! Here's how:
From the Punchpass navigation, click on Schedule, then select Notices
Find the notice you want to modify
Click the Edit notice button next to the notice
Update any information as needed (dates, title, or description)
Click Save to apply your changes
Deleting a Notice
If you need to remove a notice completely:
From the Punchpass navigation, click on Schedule, then select Notices
Locate the notice you wish to delete
Click the Remove notice button on the right side of that notice
Managing Classes During Closures
With Punchpass you can cancel or delete all of the classes for the day or individually.
Need to Cancel Classes?
Note: When canceling a class, this doesn't automatically delete the reservations, so you'll want to do that first.
To cancel all classes for a day:
From the Schedule or Calendar view, click the three-dot icon for the specific day
Select the option to cancel all classes for that day
Confirm the change
To cancel individual classes:
From the Calendar or Schedule, click the three-dot icon next to a specific class
Select the option to mark the class as canceled
You'll be prompted to confirm the change
Deleting all the classes for a day:
Note: If there are any reservations for the classes, you'll need to address and remove those from the class before you can delete it.
From the Schedule or Calendar view, click the three-dot icon for the specific day
Select the option to delete all classes for that day
Confirm the change
