How do I delete a Series?

Not going to run that series after all? Here's how to delete it from your schedule.

Sharon avatar
Written by Sharon
Updated over a week ago

You can delete a series from your class offerings as long as there are no series reservations.

Have reservations for the complete series? You'll need to delete them first.

Things to keep in mind when deleting a series:

Deleting a series from your schedule will also remove the underlying classes if there aren't any individuals registered for the individual classes.

For example, if a person is registered for one class out of the five classes in the series, and you then delete the series, this class will still appear on the schedule. It will now display as a regular class time and not as part of the former series.


How to delete a Series from your Schedule:

Go to Manage Classes and from the Active Series section, select the series you want to delete.

Remove any class Reservations (you cannot delete a series with reservations)

For series that are using passes for payment, press the "Delete Reservations" link to remove the series reservation:


For series that are using tickets, you'll want to process the ticket for the customer and then remove them from the series:

  1. To delete and/or refund the ticket for the customer, press the Manage Ticket link to process the ticket. Here is a detailed guide to deleting and/or refunding a ticket for a customer.

2. And once the ticket has been managed, navigate to the customer account and select the "Remove from Series" option to delete their class reservation for all classes in the series.


Delete the Series

Once reservations have been deleted, the button to Delete the series will appear

Press the Delete button to delete the series.

A confirmation message will appear letting you know the series has been deleted. The series and the underlying classes will be removed from your schedule.

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