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The Assign a New Customer a Specific Pass Automation
The Assign a New Customer a Specific Pass Automation

Assign a special pass to a new customer as soon as they create their account

Leah avatar
Written by Leah
Updated over a month ago


Creating an Automation to Assign a New Customer a Specific Pass

When a new customer is added/signs up, you can use this automation to automatically assign them a specific pass! This is ideal if you want to provide your new customers with a free trial or a free class.

From Manage > Passes > Automations, click Assign A New Customer A Specific Pass.
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You can review the details of the automation and the steps for the automation process, and click Get Started to create it:

Steps 1 & 2: Define the Automation and Select Pass

Next, you'll:

  • Create a short name for the automation,

  • When should the automation begin? Select Enable if you'd like to start using the automation immediately or select Paused to save as a draft.

  • Select the pass you wish to automatically assign to new customers.

  • Then click Save Automation to finish!

If you have enabled this automation, you can test it by heading to Customers and creating a test customer account. Refresh the page to see the pass added to their account!

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