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Editing a membership offer
Editing a membership offer

Making changes to your existing memberships

Victoria avatar
Written by Victoria
Updated over a week ago

If you have created a membership, but realized you might want to make some adjustments, head to Manage Passes and click on the membership:

Then, click Edit:

Changing Membership Name or Description

First, you have the option to change the membership name. Please note that this will change the membership name for anyone who has purchased this membership, so if you need reports to easily reflect the previous name and current name, you will want to archive the existing membership and create a new one!

In the text box below the name, you can add or update the description that customers will see on the membership purchase page:

Turn On/Off Self-Cancel

Here you can turn on/off the Membership Self-Cancel Feature. Click here to learn more about self-canceling memberships!

Adjust the Free Trial

You can use the dropdown here to change the number of days you wish to allow for a free trial on the membership, or set it to 0 days to turn off the free trial. Click here to learn more about the free trial feature!

Changing the Membership Pricing

You can edit the pricing for the membership which will change the price per membership period. Change the price and click save!

NOTE: The pricing change will apply to all future membership purchases AND adjust the existing members' memberships upon their next renewal date. If you do not want to impact existing members, you will want to archive the existing membership and create a new one!

Changing Taxes

Here you can select or de-select the box to apply taxes to this specific membership:

Changing Membership Length

If you set the membership to a particular length and realized you want to change it, you can adjust that here! For instance, you may have selected 4 weeks and now wish to change it to recur monthly. Select the new membership length and click save!

NOTE: The membership length change will apply to all future membership purchases AND adjust the existing members' memberships upon their next renewal date. If you do not want to impact existing members, you will want to archive the existing membership and create a new one!

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