We've all been there – you type in an email address and then realize there was a typo. No worries! In this article, we'll show you how to quickly and easily fix those pesky errors in customer email addresses.
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Let's get started!

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From the Customers list, click on the customer's name and select the Info tab. Press the Edit Info button and you'll be able to update the customer information. Press Save.
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If a customer needs to reset their password, you can send them an email with a link to log in to their account. Click on the Info tab, select the More dropdown, and then choose the option "Fix Login & Email Customer Login Link."

Customers can also reset their passwords when trying to sign in.

You can use the merge feature to combine the two accounts.

Punchpass will see that one account has a login, and will preserve that information. Your customer doesn't have to do anything!
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As the admin, you can edit their account and change the email address for them, just click on their customer account, then the Info tab, and Edit.

Or if they create their new account with the desired email address, you can then merge accounts!
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