If a membership was purchased online, we have captured the customer's credit card information and saved it in your Stripe account.
Updating a membership credit card as an Admin
If you click on the customer's membership in Punchpass, you'll see the card that was used.
To change the card, you can:
1. Send customers a special link to update the card used to pay for their membership and troubleshoot any payment issues.
2. Press the Change Credit Card button to update the information in person if the customer requests it.
Updating a membership credit card as a customer
Your customers with recurring memberships can update their own credit card information as well.
Customers who are logged into Punchpass can do it right from their account by clicking on My Memberships and then Update Your Credit Card:
