Advice and answers from the Punchpass Team

Search results for:tickets

How to change the price of a ticket

Need to update the price of your tickets?… Here's how to change the price of a ticket… Have another question about tickets?

How do I require payment for a Series?

Turning on and managing Series Tickets or Linking a Series Pass… Setting up Tickets for the Series Payment… Choose series payment with tickets if: You'll have multiple sessions of a series, created from

How can I set up a class, workshop, or event using Ticketing?

Use Tickets to collect payment upfront for an event, workshop, appointment or class… Here is a quick demo on using tickets when setting up workshops: [Inline Video] Tickets allow you… Setting up Passes and Tickets for the same class

Refunding a ticket

Deleting Multiple Reservations and the Tickets for a Class… 1. Navigate to the ticket… 2. Issue a refund or delete the ticket (no refund)

How do I sell my Passes, Tickets, and Memberships online with Stripe?

Punchpass gives you the ability to sell your passes, memberships, and tickets online so you can spend… gift cards, Discount codes, Offering donation-based or sliding scale passes, Selling tickets

Transferring Passes, Memberships, Ticket, & Series purchases between customers

If the ticket was purchased using Stripe, you can also see the ticket by reviewing your Online Purchases… Transferring Tickets… Press the button to transfer the ticket and reservation. ​

Working with the Sales Details Report

Tracking pass, ticket, and membership sales… provide: Review and sort your business sales by offer, including memberships, passes, gift cards, and tickets… This report allows you to search all of your Stripe transactions, including those passes or tickets that

Can I assign a ticket to a customer?

Assigning a ticket for an event or individual class… Assigning a Series Ticket… Assigning a ticket AFTER taking attendance

How do I know whether a customer has a pass?

All passes, tickets, and memberships will appear in the Active & Pending Passes section. 2… you can do that by updating your settings to require customers have a pass to book or by setting up tickets

Tips for Reducing Online Payment Fees

Punchpass allows you to sell your passes, memberships, and tickets online so you can spend less time… gift cards, Discount codes, Offering donation-based or sliding scale passes, Selling tickets… Promoting multiple class passes instead of having everyone buy drop-ins or tickets