When you set up online classes in Punchpass, the link for your online class will go out in the automated class reminder emails and your customers will also be able to find this in the My Reservations section of their accounts.
If your class is set up to send online reservation reminders, Punchpass will send an email with the link either 1, 2, or 3 days before class.
For classes designated as online classes (as we've set up here), Punchpass will send out an automated email with the link for class about 30 minutes before class is scheduled to begin.
Starting an Online Class
10 minutes before class....start the meeting/online class and Teach!
When it's time for class, you'll turn on your webcam, teach class, and take attendance - Punchpass will handle the rest!
You will need to start your meetings from the service you are using. We recommend starting the class maybe 10 minutes beforehand, so you can be online to chit-chat, welcome people, etc. Most of these online meeting tools have a way to 'mute' participants, which we recommend you do during the class.
Remember to Take Attendance
Finally, simply take attendance in Punchpass by marking all reservations as attended (if you accept reservations.) If the software you use allows you to record the class, we recommend doing so and sending a link to the recording to everyone who registered. That way you can mark them as attending even if they weren't there 'live'.
But Most Importantly... Just Get Started
This sort of thing can seem a bit overwhelming at first. We recommend trying a 'test' class with a few of your closest customers before your start publicizing it to everyone. See what works, and what doesn't. Ask for feedback! We think you'll find people are very understanding - with everything that is happening they know that you are doing the best you can.
Need help? Please don't hesitate to reach out to the Support Team!