A discount code is a series of letters, numbers, or a combination of both that customers can enter during the checkout process to receive a price reduction or special offer on their purchase. These codes are often used as promotional tools to incentivize purchases, reward customer loyalty, or encourage new customer sign-ups.

You might consider using a discount code if you're interested in offering special deals for the holidays, Black Friday, or a promotion before launching your business!
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Creating discount codes is a two-step process! First, you'll define what the code is and then define the eligible offers.
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​Please note: Discounts cannot be created for sliding scale passes.

Go to Manage > Settings > Discount & Gift Codes. Then you can click the + New Discount Code button to get started.

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And then define the discount code in the pop-up window.

These are the options for creating a discount code:

Once the discount code has been created, you’ll then want to update and review the eligible offers.

To change the passes, memberships, ticketed series, and ticketed classes a discount code might be applied to, click on the name of the discount to edit.

This takes you to the Edit Discount Code page. Press the Change Eligible Passes/ Classes button.

At the top, you’ll find the Select All and Clear All buttons. Use the checkboxes to update the eligible offers for the discount code. Press Save.

For example, for a discount code that’s only eligible for memberships, you’ll select the corresponding offers and press Save.

Once you have a discount created, you’ll find it listed on Manage > Settings > Discounts & Gift Codes. Active, Expired, and Full Discount codes will be separated within different tabs to make it easier to find the code you need.

Click on the Redemptions column to see the list of customer purchases using that code.

You're able to review a report listing who redeemed a discount code by clicking on the number of redemptions
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To edit a discount, from Manage > Settings > Discounts & Gift Codes and navigate to the correct tab (Active/Expired/Full). Click on the name of the discount code to open the Edit Discount Code page:
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This takes you to the Edit Discount code page where you can make changes to the particulars of a discount code.

You have the option to change the amount, the type of discount, the expiration date, how this discount might be applied to a membership, and the number of redemptions.
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To update an existing discount to be eligible for memberships, please select one of the following options for how a discount should be applied to memberships:
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To change which offers are eligible for a discount code, click the Change Eligible Passes/Classes button, select the appropriate offers to update and press Save!

Select the appropriate offers for your discount and press Save!

To delete or deactivate a discount. Click on the name and at the bottom of the page, you may delete Discounts that have never been redeemed, and only deactivate ones that have.
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You'll also see the discount code used on the purchase in the customer's account:

If the pass, membership, ticketed series, or ticketed class, has an eligible discount code, Punchpass will show the Discount code field on the purchase page at checkout.
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Customers can enter the discount, and click Apply Discount to confirm the code is valid. Punchpass will display the new price, along with the discount amount.

You can assign a membership and now you have the option to apply a discount code. Membership offers are not compatible with Square.
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​Please follow this guide for tracking membership payments paid with something other than Stripe.
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To encourage the legitimate use of discount codes, we recommend setting the expiration date or setting a redemption limit. You can also mark a discount as inactive at any time.
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Yes, you can do that! Click here for more information