We give you lots of opportunities to make Punchpass feel like an integrated and cohesive extension of your business. 

Here are some great ways to customize your public Punchpass web pages, use your own voice in your emails to customers and make Punchpass a seamless part of your social media presence. 

Customize your public Punchpass webpage link  

You can find this option under "Account Settings" -> "Public Web Pages"

When you first sign up for Punchpass we create a public website link for customers to access your schedule and pass information. It will look something like this:

https://app.punchpass.com/org/1234/classes

To make it easier to remember (and share) you can change the link to something more specific to your business. Like this (where Yoga Schmoga is the business name):

https://yogaschmoga.punchpass.com

We recommend picking something simple that you won't need to change again.

You can use this link anywhere to give your customers direct access to your class (and pass) information. 

Please note that it's important to not add 'www.' to the start of your custom link. 

The correct simple/clean version of the link above is

yogaschmoga.punchpass.com

NOT 

www.yogaschmoga.punchpass.com  

You can also add some qualifiers to the end of your link to direct folks to a specific version of your Punchpass page.

https://yogaschmoga.punchpass.com/classes
will link to the list view of your timetable (this is also the default view)

https://yogaschmoga.punchpass.com/calendar
will link to the calendar view of your timetable

https://yogaschmoga.punchpass.com/passes
will link to pass information/purchase page if you're set up to sell passes online with Stripe

If you to want to create a direct link to a particular class or workshop or then you can do that too. Just grab the custom link from the class details page:


If you have your Punchpass timetable embedded on your website you can also tweak your embed code to show different versions of your timetable - here's more on how to do that.

You can also use your link to have your customers add one-touch access to Punchpass from their phone or tablet (so they can use it as an app) - here's more on how to do that.

Add your Punchpass link to Facebook and Instagram

You can find this option under "Account Settings" -> "Public Web Pages"


Once you've created your custom link (see above) you can use it to easily direct customers to your Punchpass class and pass information - even if you don't have a website. 

Some places you could use your link:

  • Create a "Book Now" button at the top of your Facebook business page
  • Add the link to your Instagram profile
  • Add a "Book Now" or "View Our Pricing" etc button to your website
  • Include your links in email newsletters and social media posts (this is really handy when you're promoting a specific class or special event - you can add the link to take your students straight to the right place) 

Add your company logo 

You can find this option under "Account Settings" -> "Public Web Pages"


We display your logo at the top of your public schedule and pass purchase pages and it's also automatically added to any emails that go out to your customers from Punchpass. 

If your customer clicks on your logo from within your Punchpass pages then we want to direct them to your website. Make sure that you have entered a valid web address (starting with http:// or https://) in your "General Settings"

If you don't have a website you could use your business Facebook page (or Instagram) URL here.

Customize the text on your Punchpass timetable page 

You can find this option under "Account Settings" -> "Public Schedule"

Your class schedule is generally the first thing your customers will see when they visit your Punchpass pages. The information you provide at the top of this page is a great way to communicate any updates, special offers, booking terms, new classes etc that you want your customers to be aware of before making a booking.

You can include images and links in this area and edit it as often as you like to keep the information fresh and relevant.

It's a good idea to always review any changes from the public side (using your public web pages - see above) so you know that you're making a good first impression!

Here's an example of some information you could include:

Customize the text on your pass purchase page ((Birch and Banyan plans connected to Stripe only)

You can find this option under "Account Settings" -> "Online Payments"


Again, this is a great place to spell out any terms and conditions and let folks know about new passes and memberships or price changes etc. You can make it clear whether folks have to purchase online or if they have options to purchase passes when they come to class.

You can also let people know whether your prices include relevant taxes and charges. 

Here's an example of a pass purchase page:

Customize the automated emails you send to your customers 

You can find this option under "Account Settings" -> "Customer Communications"


You have the ability to change the subject line and content for the following automated emails: 

  • Pass purchase receipts
  • Pass expiration notices (optional setting) 
  • Reservation confirmations (if you allow registrations/class bookings)

These emails are a great place to remind customers about your policies and provide them with any additional information about your business. 


NOTE:
Punchpass also sends (optional) automated reminder notices for reservations - that wording currently cannot be customized.

Custom class colours (and how to use them effectively)

You can find this option under "Account Settings" -> "Classes"

You can allocate a different colour for each class type on your schedule. 

Just click on the class type and "Edit Class" - the option to change the colour is towards the top (you'll also see this option when you set up a class for the first time). 

The colours will appear on your public schedule like this:

You could use your class colours to designate class levels, different teachers, to distinguish between ongoing classes and special events or just to make the appearance of your public pages better match your branding. 

Add a custom image to display when you share your class information to Facebook

You can find this option under "Account Settings" -> "Public Web Pages"


When you share your class information to Facebook from Punchpass we provide this default image for your post:

If your business is not yoga-oriented or you just want to use your own image then you can upload it (click on "Save Uploads" when you've selected your file) - recommended dimensions are 1200x628 pixels.

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