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Punchpass Subscription FAQs
Punchpass Subscription FAQs
Sharon avatar
Written by Sharon
Updated over a week ago

How do I pay for Punchpass?

Punchpass is a no-contract, month-to-month service.

Accepted payment methods

We accept all major credit cards (Visa, Mastercard, American Express, JCB, Discover, and Diners Club).


Punchpass is an international product and we can accept payment from those cards worldwide. You will see a credit card charge from us each month as long as you use Punchpass.

Managing your subscription

You can cancel at any time by visiting the Billing section of your accounts settings. You will not be billed again once your current month of service has ended. We do not provide refunds for previous months.

Before your service ends, we recommend downloading any data you wish to keep from Punchpass. Any recurring memberships will end automatically.

Can I switch to a different Punchpass plan?

Need to upgrade? Here's how to change your Punchpass plan!

If you decide you do (or do not) need some of the features of your current plan, you can change anytime; visit your Billing settings to change your plan.

Feel free to use our support chat if you have any questions!  

Will my bill go up if I add more customers?

No, unlike most of our competitors, Punchpass does not limit the number of customers you put in the system. We think more customers are a good thing!

How can I save on my Punchpass Subscription?

Refer a friend (or three!)

For every customer you refer to Punchpass, you AND the new customer will both receive 10% off for the next year. You can refer people to significantly reduce (up to 27% off!) your monthly charge. We appreciate your business and hope you’ll let others know about us.

If you've got a referral for us, please reach out using the messenger tool with the name of the person and we'll help put the discounts in place on both of your plans.

Pay annually

If you are an active subscriber to Punchpass, you can save 12% by paying annually. Pay for 12 months, get 12% back!

If you're interested in taking advantage of either of these offers, reach out and our teal will help make it happen!


Cancel your Punchpass subscription

Click here for our overview on how to process the cancellation of your account.

What are the Terms of Service and Privacy Policy?

Here's a link to our current terms of service.

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