# Punchpass Help Center

> Help center for Punchpass

## Punchpass Basics

- [Getting Started: A Video Overview of Punchpass](https://support.punchpass.com/en/articles/1033036-getting-started-a-video-overview-of-punchpass.md): Learn all about Punchpass class management software in this quick video.
- [✨NEW✨ Download the Punchpass App](https://support.punchpass.com/en/articles/12902293-new-download-the-punchpass-app.md): Get the Punchpass App for iOS and Android, and jump into smooth studio management, easy booking and fast pass purchases.
- [How to Use Punchpass From Your Phone as an Admin or Instructor](https://support.punchpass.com/en/articles/1074013-how-to-use-punchpass-from-your-phone-as-an-admin-or-instructor.md): Here’s how you can make the most of Punchpass on the go.
- [How to Reset or Change Your Password](https://support.punchpass.com/en/articles/1073991-how-to-reset-or-change-your-password.md): If you forgot your password or just need a reset, don’t worry—it’s easy!
- [Customizing Your General Settings](https://support.punchpass.com/en/articles/5613272-customizing-your-general-settings.md): Enter your business information, currency, and more
- [Customize Your Public Punchpass Pages](https://support.punchpass.com/en/articles/2240160-customize-your-public-punchpass-pages.md): Punchpass gives you lots of ways to customize your public pages to make them work better for your business and your customers.
- [How to Manually Add Customers to Punchpass](https://support.punchpass.com/en/articles/10305759-how-to-manually-add-customers-to-punchpass.md): New business? Small customer list? Uploading customers to Punchpass
- [Adding Instructors, Staff, and Other Users to Your Punchpass Account](https://support.punchpass.com/en/articles/4685635-adding-instructors-staff-and-other-users-to-your-punchpass-account.md): Make sure your team has the right level of access to your account
- [Logging into Punchpass: A Quick Guide for Instructors](https://support.punchpass.com/en/articles/1033064-logging-into-punchpass-a-quick-guide-for-instructors.md): Adding Users and Instructors to your account.
- [How to Assign the Right Access Level for Your Instructors and Staff](https://support.punchpass.com/en/articles/1033097-how-to-assign-the-right-access-level-for-your-instructors-and-staff.md): Give your staff and instructors the right level of access when they log in to Punchpass.
- [Moving to Punchpass? Here's How We Make It Easy](https://support.punchpass.com/en/articles/10269816-moving-to-punchpass-here-s-how-we-make-it-easy.md): A step-by-step guide to smoothly transition to Punchpass with personalized support and easy data import
- [How do I convert to Punchpass from Mindbody?](https://support.punchpass.com/en/articles/1033084-how-do-i-convert-to-punchpass-from-mindbody.md): You can export your current customers from MindBody & we'll import them into Punchpass for you.
- [Preparing Your Data for Import to Punchpass](https://support.punchpass.com/en/articles/10270062-preparing-your-data-for-import-to-punchpass.md): Let us help make the switch in your software!
- [How do I add my customers' partially used passes to Punchpass?](https://support.punchpass.com/en/articles/1033139-how-do-i-add-my-customers-partially-used-passes-to-punchpass.md): You can convert your customers' current pass data into Punchpass so you can start taking attendance right away.
- [Transitioning Memberships from Another Service to Punchpass](https://support.punchpass.com/en/articles/3411984-transitioning-memberships-from-another-service-to-punchpass.md): Import memberships from your current service into Punchpass
- [Can I offer recurring memberships?](https://support.punchpass.com/en/articles/1033050-can-i-offer-recurring-memberships.md)
- [How do customer logins work with imported customer accounts?](https://support.punchpass.com/en/articles/1033119-how-do-customer-logins-work-with-imported-customer-accounts.md)
- [How to Connect Punchpass to Other Apps and Tools](https://support.punchpass.com/en/articles/5742108-how-to-connect-punchpass-to-other-apps-and-tools.md): Punchpass integrates with popular tools to support your payments, email marketing, and more
- [How to Launch Punchpass to Your Students](https://support.punchpass.com/en/articles/3986339-how-to-launch-punchpass-to-your-students.md): You've done all of the preparation - now it's time to let your students know how to sign up for Punchpass and start booking classes!
- [Where Is Punchpass Available?](https://support.punchpass.com/en/articles/1033086-where-is-punchpass-available.md): We have clients around the globe! We can support your language, currency, and other preferences too.
- [Can I Offer My Punchpass Site in a Different Language?](https://support.punchpass.com/en/articles/1073990-can-i-offer-my-punchpass-site-in-a-different-language.md): Your customers can see your schedule and book classes in your native language.
- [Setting Up Date and Time Preferences in Punchpass](https://support.punchpass.com/en/articles/1033126-setting-up-date-and-time-preferences-in-punchpass.md): Your customers can see your class schedule in your chosen international date and time format with Punchpass

## Your Class Schedule

- [Creating a New Class in Punchpass](https://support.punchpass.com/en/articles/1165664-creating-a-new-class-in-punchpass.md): A step-by-step guide to setting up classes in your Punchpass account
- [How to Add Classes, Workshops, and Events to Your Schedule](https://support.punchpass.com/en/articles/10770148-how-to-add-classes-workshops-and-events-to-your-schedule.md): Learn how to schedule single, recurring, and ticketed classes in Punchpass, including workshops and special events.
- [Setting Up a Free Class in Punchpass](https://support.punchpass.com/en/articles/1073994-setting-up-a-free-class-in-punchpass.md): If you don't want to charge a fee, you can mark a class as free in Punchpass.
- [How to Cancel a Class](https://support.punchpass.com/en/articles/1033129-how-to-cancel-a-class.md): Need to cancel an upcoming class? Want to remove a class from your schedule entirely? Learn how with this step-by-step guide
- [Managing Multiple Locations in Punchpass](https://support.punchpass.com/en/articles/1074001-managing-multiple-locations-in-punchpass.md): Help customers easily find sessions at their preferred venue
- [Editing & Updating Your Class Schedule in Punchpass](https://support.punchpass.com/en/articles/10760690-editing-updating-your-class-schedule-in-punchpass.md): Master your Punchpass schedule in minutes! Swap instructors, update classes on the fly, and keep everyone in the loop with just a few clicks
- [How do I send out a direct link to a specific class, workshop, or course?](https://support.punchpass.com/en/articles/4709717-how-do-i-send-out-a-direct-link-to-a-specific-class-workshop-or-course.md): Share the unique link for promotions and streamline the customer experience
- [Can I Print the Schedule?](https://support.punchpass.com/en/articles/1073996-can-i-print-the-schedule.md): Here are some tips to create a printed copy of your schedule
- [Create Custom Cancellation Policies for Your Business, Classes, and Events](https://support.punchpass.com/en/articles/10244313-create-custom-cancellation-policies-for-your-business-classes-and-events.md): Learn how to create flexible cancellation windows for your business, classes, series, or events for your studio!
- [Customize Class Reservation Limits](https://support.punchpass.com/en/articles/10223621-customize-class-reservation-limits.md): Set the class size limit for an one-time class, a recurring classtime, or series.
- [Customize Class Cancellation Windows](https://support.punchpass.com/en/articles/10239112-customize-class-cancellation-windows.md): Set the cancellation window for a class type or specific class time.
- [Customize the Class Booking Cutoff](https://support.punchpass.com/en/articles/10275800-customize-the-class-booking-cutoff.md): Control when reservations close for each class
- [Customize Class Lengths](https://support.punchpass.com/en/articles/9984997-customize-class-lengths.md): Easily adjust class durations in Punchpass, whether for one-off workshops, recurring sessions, or when editing scheduled classes
- [How to Hide a Class from the Public](https://support.punchpass.com/en/articles/16238227-how-to-hide-a-class-from-the-public.md): Keep a class private and off the public calendar
- [Creating Online Classes with Zoom](https://support.punchpass.com/en/articles/3787073-creating-online-classes-with-zoom.md): How to set up Zoom integration and livestream your online classes.
- [Creating Online Classes with Vimeo Livestream, Whereby, Google Meet, and More](https://support.punchpass.com/en/articles/3789910-creating-online-classes-with-vimeo-livestream-whereby-google-meet-and-more.md): Add links to your favorite streaming service for hosting live, online classes with other services besides Zoom.
- [How to Offer a Hybrid Class \(In-Studio & Online\)](https://support.punchpass.com/en/articles/4061350-how-to-offer-a-hybrid-class-in-studio-online.md): Setting up two versions of the same class, one for in-studio and one for online.
- [How Customers Are Notified About Online Classes](https://support.punchpass.com/en/articles/9829092-how-customers-are-notified-about-online-classes.md)
- [Create a Series of Classes](https://support.punchpass.com/en/articles/1072412-create-a-series-of-classes.md): Let your customers book and pay for multi-day sessions in one step with the Series feature
- [How to Edit a Series of Classes](https://support.punchpass.com/en/articles/5680737-how-to-edit-a-series-of-classes.md): You can make changes to a series of classes after it has been created. Learn more about what updates you can make.
- [How do I require payment for a Series?](https://support.punchpass.com/en/articles/6858535-how-do-i-require-payment-for-a-series.md): Turning on and managing Series Tickets or Linking a Series Pass
- [Individual Reservations for Series Classes](https://support.punchpass.com/en/articles/7198502-individual-reservations-for-series-classes.md): Allow drop-in reservations to separate classes that are part of a series.
- [How to Add a Customer to a Series of Classes](https://support.punchpass.com/en/articles/6251957-how-to-add-a-customer-to-a-series-of-classes.md): Creating a reservation for someone in a Series of classes
- [How to Delete a Series](https://support.punchpass.com/en/articles/1033077-how-to-delete-a-series.md): Not going to run that series after all? Here's how to delete it from your schedule.
- [Managing Series Reservations](https://support.punchpass.com/en/articles/8704087-managing-series-reservations.md)
- [Create a Series Landing Page in Punchpass](https://support.punchpass.com/en/articles/10072731-create-a-series-landing-page-in-punchpass.md): How to promote your series offers on one convenient page
- [Adding a Substitute Instructor](https://support.punchpass.com/en/articles/3193362-adding-a-substitute-instructor.md): Change the instructor for your classes
- [Editing a Recurring Class](https://support.punchpass.com/en/articles/1172263-editing-a-recurring-class.md): Making changes to your class timetable is easy in Punchpass
- [Edit an Individual Class](https://support.punchpass.com/en/articles/1172273-edit-an-individual-class.md): How to adjust just one class, instead of ALL the classes for a particular time.
- [Adding and Managing Notices for Special Announcements](https://support.punchpass.com/en/articles/1033131-adding-and-managing-notices-for-special-announcements.md): Keep your community informed with eye-catching schedule notices that ensure no one misses your important announcements
- [How Do I Delete or Archive a Class?](https://support.punchpass.com/en/articles/1073995-how-do-i-delete-or-archive-a-class.md): You can remove a class from your schedule and archive it for future use
- [How to Delete an Instructor](https://support.punchpass.com/en/articles/1033095-how-to-delete-an-instructor.md): Removing an instructor from the public schedule and your account

## Passes You Offer

- [Creating a Pass](https://support.punchpass.com/en/articles/8688318-creating-a-pass.md): How to create a pass and guidance on the settings to choose
- [How to Edit a Pass Offer](https://support.punchpass.com/en/articles/9647542-how-to-edit-a-pass-offer.md)
- [Setting pass and class eligibility](https://support.punchpass.com/en/articles/1033115-setting-pass-and-class-eligibility.md): Defining the eligible classes for your offers and eligible passes for your classes.
- [Assigning a Pass to a Customer Account](https://support.punchpass.com/en/articles/6278992-assigning-a-pass-to-a-customer-account.md)
- [Tracking Pass Payments](https://support.punchpass.com/en/articles/1072460-tracking-pass-payments.md): Add the option to assign unpaid passes and review payment status
- [Customizing the Purchase a Pass Page](https://support.punchpass.com/en/articles/13492294-customizing-the-purchase-a-pass-page.md): Organize your offers with catalogs
- [Selling Merchandise Through Punchpass](https://support.punchpass.com/en/articles/2442019-selling-merchandise-through-punchpass.md): Punchpass can help you manage your retail sales.
- [How do I know whether a customer has a pass?](https://support.punchpass.com/en/articles/1033070-how-do-i-know-whether-a-customer-has-a-pass.md): How to make sure your customers have paid for classes.
- [Can two people share a pass?](https://support.punchpass.com/en/articles/1033043-can-two-people-share-a-pass.md)
- [Customizing your receipts](https://support.punchpass.com/en/articles/9066666-customizing-your-receipts.md): Adding additional information to receipts
- [How do I delete a customer's pass?](https://support.punchpass.com/en/articles/1072458-how-do-i-delete-a-customer-s-pass.md)
- [✨UPDATED✨ How to Gift a Free Guest Pass](https://support.punchpass.com/en/articles/9897238-updated-how-to-gift-a-free-guest-pass.md): Setting up an offer to bring a friend for free
- [What happens when a pass is about to expire?](https://support.punchpass.com/en/articles/1072422-what-happens-when-a-pass-is-about-to-expire.md)
- [How to duplicate a Pass or Membership](https://support.punchpass.com/en/articles/6928105-how-to-duplicate-a-pass-or-membership.md): Save time by copying an existing offer
- [How do I sort my passes and memberships?](https://support.punchpass.com/en/articles/1074008-how-do-i-sort-my-passes-and-memberships.md): Changing the order of passes and memberships on the Purchase a Pass page
- [How can my customers buy a free pass online?](https://support.punchpass.com/en/articles/4776890-how-can-my-customers-buy-a-free-pass-online.md): Offering a free trial pass? Running a promotion? Want to offer some free passes to a selected group?
- [Examples of passes and their settings](https://support.punchpass.com/en/articles/9462227-examples-of-passes-and-their-settings.md)
- [Can I limit the number of passes sold?](https://support.punchpass.com/en/articles/3426245-can-i-limit-the-number-of-passes-sold.md): Restricting pass sales to one per customer, new customers, and the online sales settings
- [Transferring Passes, Memberships, Tickets, & Series purchases between customers](https://support.punchpass.com/en/articles/1033118-transferring-passes-memberships-tickets-series-purchases-between-customers.md)
- [How to Transfer a Partially Used Pass](https://support.punchpass.com/en/articles/8593467-how-to-transfer-a-partially-used-pass.md)
- [How can I suspend a customer's pass?](https://support.punchpass.com/en/articles/1033143-how-can-i-suspend-a-customer-s-pass.md): Prevent pass use
- [Set all active passes to have the same expiration date](https://support.punchpass.com/en/articles/4097779-set-all-active-passes-to-have-the-same-expiration-date.md): Update multiple active passes to expire on a fixed date
- [Extend all active passes](https://support.punchpass.com/en/articles/3459299-extend-all-active-passes.md): Extend and shorten the expiration date of all active passes
- [How do I delete old passes?](https://support.punchpass.com/en/articles/1074014-how-do-i-delete-old-passes.md): Cleaning up your list of passes
- [How to Edit an Active Customer Pass](https://support.punchpass.com/en/articles/9745499-how-to-edit-an-active-customer-pass.md): How to manually change the particulars of an active pass in a customer's account

## Memberships

- [Creating a Membership](https://support.punchpass.com/en/articles/8142341-creating-a-membership.md): How to create a membership offer and guidance on which settings to choose
- [How to Edit a Membership Offer](https://support.punchpass.com/en/articles/5754458-how-to-edit-a-membership-offer.md): Making changes to your existing memberships
- [Making Changes to Multiple Memberships](https://support.punchpass.com/en/articles/8280071-making-changes-to-multiple-memberships.md): Adjustments you can make to your memberships on customer accounts
- [Allowing Customers to Cancel Their Memberships](https://support.punchpass.com/en/articles/5189130-allowing-customers-to-cancel-their-memberships.md): Offer a membership? Here's the guide to turning the customer cancellation feature on and off for each of your memberships.
- [Free Trials for Memberships](https://support.punchpass.com/en/articles/3220578-free-trials-for-memberships.md): A free trial period lets your customers try before they buy and reduces the risk of starting a new membership with your business.
- [Extend All Active Memberships](https://support.punchpass.com/en/articles/8142380-extend-all-active-memberships.md): Add additional days to all your active membership passes
- [Pausing a Membership](https://support.punchpass.com/en/articles/2772175-pausing-a-membership.md): Putting a membership on hold
- [How do I cancel a membership?](https://support.punchpass.com/en/articles/3222331-how-do-i-cancel-a-membership.md): Deleting or canceling memberships
- [Start a Membership on a Specific Date](https://support.punchpass.com/en/articles/1033140-start-a-membership-on-a-specific-date.md): Assigning a membership and having customers self-select the start date \(or not\).
- [Can I change a customer from one membership to another?](https://support.punchpass.com/en/articles/2982027-can-i-change-a-customer-from-one-membership-to-another.md): Switching a Customer's Membership
- [Charging No-Show or Late Cancel Fees for Unlimited Memberships](https://support.punchpass.com/en/articles/8029144-charging-no-show-or-late-cancel-fees-for-unlimited-memberships.md): Applying a penalty fee to late cancel and no-show attendances
- [How Membership Rollover Credits Work](https://support.punchpass.com/en/articles/16260418-how-membership-rollover-credits-work.md): A guide to understanding and configuring rollover credits on Punchpass memberships
- [Changing a Membership Renewal Date](https://support.punchpass.com/en/articles/3222398-changing-a-membership-renewal-date.md): Shorten and extend a membership by adjusting the renewal date
- [Updating the Credit Card for a Membership](https://support.punchpass.com/en/articles/2982019-updating-the-credit-card-for-a-membership.md): How you and your customers can change the credit card used as payment for a membership.
- [How can I apply a credit to a membership?](https://support.punchpass.com/en/articles/6821156-how-can-i-apply-a-credit-to-a-membership.md): An alternative to issuing a refund for Stripe-paid memberships
- [How to Change a Membership Payment Method to Stripe Invoicing](https://support.punchpass.com/en/articles/8694477-how-to-change-a-membership-payment-method-to-stripe-invoicing.md): Setting up Stripe payments for existing and newly assigned memberships
- [How do I track non-Stripe membership payments?](https://support.punchpass.com/en/articles/3769987-how-do-i-track-non-stripe-membership-payments.md): How to manage cash/check/other memberships
- [What happens when a membership is unpaid?](https://support.punchpass.com/en/articles/1033113-what-happens-when-a-membership-is-unpaid.md): Reconcile unsuccessful and failed membership payments

## Selling Your Offers Online

- [Which Payment Option is Right for Your Punchpass Business?](https://support.punchpass.com/en/articles/4379532-which-payment-option-is-right-for-your-punchpass-business.md): All of the ways you can take payments for passes, memberships, workshops and courses.
- [Tips for Reducing Online Payment Fees](https://support.punchpass.com/en/articles/8926605-tips-for-reducing-online-payment-fees.md)
- [What happens when my customer tries to book without a pass?](https://support.punchpass.com/en/articles/6118796-what-happens-when-my-customer-tries-to-book-without-a-pass.md): Express checkout and reservations with Punchpass!
- [How can I charge a credit card in person with Stripe?](https://support.punchpass.com/en/articles/1033145-how-can-i-charge-a-credit-card-in-person-with-stripe.md): Charging for a pass at the point of sale using Stripe
- [Can I sell a pass to a limited group of people?](https://support.punchpass.com/en/articles/1033058-can-i-sell-a-pass-to-a-limited-group-of-people.md): Selling a secret pass online
- [Refunding a Stripe Purchase](https://support.punchpass.com/en/articles/1033123-refunding-a-stripe-purchase.md)
- [Refunding a Ticket](https://support.punchpass.com/en/articles/6909146-refunding-a-ticket.md)
- [Require a Phone Number for Reservations and Pass Purchases](https://support.punchpass.com/en/articles/12894018-require-a-phone-number-for-reservations-and-pass-purchases.md)
- [How do I sell my Passes, Tickets, and Memberships online with Stripe?](https://support.punchpass.com/en/articles/1096511-how-do-i-sell-my-passes-tickets-and-memberships-online-with-stripe.md): Start selling with the Stripe
- [Accept Online Payments with Stripe](https://support.punchpass.com/en/articles/9294221-accept-online-payments-with-stripe.md): Connect Stripe to your Punchpass account
- [Add more payment methods to your Stripe account](https://support.punchpass.com/en/articles/6300639-add-more-payment-methods-to-your-stripe-account.md): Customizing your Stripe checkout payment options
- [How to Send an Invoice for Payment](https://support.punchpass.com/en/articles/1149564-how-to-send-an-invoice-for-payment.md): Send customers a link they can use to quickly and securely pay for a pass assigned to them online
- [Accepting payment with iDEAL and Bancontact](https://support.punchpass.com/en/articles/3750872-accepting-payment-with-ideal-and-bancontact.md): Stripe checkout allows your customers to pay with regional payment networks - iDEAL & Bancontact in Europe
- [Can I offer a sliding-scale pass?](https://support.punchpass.com/en/articles/4063919-can-i-offer-a-sliding-scale-pass.md): Let customers choose what they pay
- [Collecting Tax With Your Sales](https://support.punchpass.com/en/articles/3506416-collecting-tax-with-your-sales.md): Define tax rates for your sales, GST, VAT, etc.
- [Can I accept Health Savings Account \(HSA\) or Flexible Spending Account \(FSA\) cards?](https://support.punchpass.com/en/articles/4701506-can-i-accept-health-savings-account-hsa-or-flexible-spending-account-fsa-cards.md): Accepting payment from HSA or FSA cards
- [Reviewing Refunds in Stripe and Punchpass](https://support.punchpass.com/en/articles/10064760-reviewing-refunds-in-stripe-and-punchpass.md): Quickly locate Stripe transactions to review refund statuses
- [Accepting ACH Bank Payments with Punchpass](https://support.punchpass.com/en/articles/10119154-accepting-ach-bank-payments-with-punchpass.md): Learn how to enable ACH payments in Punchpass for secure, direct bank transactions.
- [Duplicating A Stripe Account](https://support.punchpass.com/en/articles/11071000-duplicating-a-stripe-account.md): How to create a NEW Stripe account that still contains all your customers, and their existing payment information.
- [✨NEW✨ Streamline Customer Payments with Saved Cards and Stripe](https://support.punchpass.com/en/articles/11610047-new-streamline-customer-payments-with-saved-cards-and-stripe.md): Saved cards make it faster and easier for customers to purchase and give you more flexibility when managing payments
- [How can I resolve Stripe account restrictions in Punchpass to enable live charges?](https://support.punchpass.com/en/articles/11932354-how-can-i-resolve-stripe-account-restrictions-in-punchpass-to-enable-live-charges.md)
- [Collect Payment at Booking: A Guide to Using Tickets](https://support.punchpass.com/en/articles/1033041-collect-payment-at-booking-a-guide-to-using-tickets.md): Use Tickets to collect upfront payment for an event, workshop, appointment or class
- [How to Change the Price of a Ticket](https://support.punchpass.com/en/articles/5394484-how-to-change-the-price-of-a-ticket.md): Need to update the price of your tickets?
- [How to Assign a Ticket to a Customer](https://support.punchpass.com/en/articles/5721211-how-to-assign-a-ticket-to-a-customer.md)
- [Create a Discount Code](https://support.punchpass.com/en/articles/2557444-create-a-discount-code.md): How to create and manage discount codes.
- [Including Discount Codes in Your Offer Links](https://support.punchpass.com/en/articles/9437617-including-discount-codes-in-your-offer-links.md)
- [Creating Gift Card Offers](https://support.punchpass.com/en/articles/5785639-creating-gift-card-offers.md): Using Punchpass' Gift Card Feature
- [Purchasing a Gift Card](https://support.punchpass.com/en/articles/5785938-purchasing-a-gift-card.md): Give the gift of a gift card from your favorite business
- [Redeem a Gift Card for Your Customer](https://support.punchpass.com/en/articles/6495793-redeem-a-gift-card-for-your-customer.md): How to manually assign a gift card
- [Entering a Gift Card Code at Checkout](https://support.punchpass.com/en/articles/5485495-entering-a-gift-card-code-at-checkout.md): Here's how to redeem a gift card code you received.
- [Manually Assign a Discount Code to Unpaid Passes](https://support.punchpass.com/en/articles/6640624-manually-assign-a-discount-code-to-unpaid-passes.md)
- [Tracking Gift Card Purchases](https://support.punchpass.com/en/articles/9467544-tracking-gift-card-purchases.md)
- [Managing Gift Cards](https://support.punchpass.com/en/articles/10343732-managing-gift-cards.md): Archiving, deleting, and reactivating gift cards
- [Does Punchpass work with Square?](https://support.punchpass.com/en/articles/1072468-does-punchpass-work-with-square.md): Adding Square to Punchpass for online payments
- [How can I take payments with cash \(or check/Venmo/bank transfer etc\)?](https://support.punchpass.com/en/articles/4250408-how-can-i-take-payments-with-cash-or-check-venmo-bank-transfer-etc.md)
- [Does Punchpass work with Paypal?](https://support.punchpass.com/en/articles/1072457-does-punchpass-work-with-paypal.md)
- [Does Punchpass work with ClassPass or Gympass?](https://support.punchpass.com/en/articles/3081833-does-punchpass-work-with-classpass-or-gympass.md)
- [Using the Purchase a Pass Page to Share Your Offers Without Stripe](https://support.punchpass.com/en/articles/10309768-using-the-purchase-a-pass-page-to-share-your-offers-without-stripe.md): Display your “Purchase a Pass” page, list payment links to your offers, and sell online, even without Stripe.
- [Accepting In-Person Payments with Punchpass](https://support.punchpass.com/en/articles/10509047-accepting-in-person-payments-with-punchpass.md)

## Managing Reservations

- [The Customer Reservation Experience](https://support.punchpass.com/en/articles/1033047-the-customer-reservation-experience.md): How customers make reservations in Punchpass is up to you!
- [Configuring Online Reservations](https://support.punchpass.com/en/articles/1072440-configuring-online-reservations.md): Where to adjust online reservation settings.
- [Creating Reservations for Your Customers](https://support.punchpass.com/en/articles/1096500-creating-reservations-for-your-customers.md)
- [Moving a Class Reservation](https://support.punchpass.com/en/articles/5481327-moving-a-class-reservation.md)
- [Can a customer cancel a reservation?](https://support.punchpass.com/en/articles/1072434-can-a-customer-cancel-a-reservation.md)
- [How to Delete a Reservation](https://support.punchpass.com/en/articles/1033051-how-to-delete-a-reservation.md): Removing customer reservations for upcoming classes
- [Add a Booking Agreement](https://support.punchpass.com/en/articles/4374872-add-a-booking-agreement.md): A custom text agreement at the time of booking
- [How Do I Handle No-Shows and Late Cancels?](https://support.punchpass.com/en/articles/1033039-how-do-i-handle-no-shows-and-late-cancels.md): Deduct credits from passes and apply penalty fees for no-shows and late cancellations
- [Allowing Customers to Late Cancel](https://support.punchpass.com/en/articles/2778648-allowing-customers-to-late-cancel.md): Late Cancel charges the pass of customers who cancel AFTER the reservation cancellation window has closed.
- [Configuring Waitlists](https://support.punchpass.com/en/articles/1033052-configuring-waitlists.md): Letting customers know when a spot opens up in a fully booked class
- [How to Close Reservations Before Class Starts](https://support.punchpass.com/en/articles/1072438-how-to-close-reservations-before-class-starts.md): Define a reservation window for customers to book a class
- [Activate Reservation Reminder Emails](https://support.punchpass.com/en/articles/1096499-activate-reservation-reminder-emails.md): Reduce no shows and by setting up reservation reminder emails
- [Pre-book with Standing Reservations](https://support.punchpass.com/en/articles/1033072-pre-book-with-standing-reservations.md): How to preregister your regular customers for their favorite classes
- [Trusted Access Customers](https://support.punchpass.com/en/articles/3459392-trusted-access-customers.md): Allowing special customers to book outside reservation limits
- [Can I prevent a customer from booking?](https://support.punchpass.com/en/articles/3383027-can-i-prevent-a-customer-from-booking.md): Block reservation access
- [Can I require customers to have a pass to make a reservation?](https://support.punchpass.com/en/articles/3012169-can-i-require-customers-to-have-a-pass-to-make-a-reservation.md): Restrict bookings to customers with active passes
- [How Can I Prevent a Client from Overbooking?](https://support.punchpass.com/en/articles/10730976-how-can-i-prevent-a-client-from-overbooking.md): Review reservation settings, using memberships, and handling standing reservations with ease
- [Allow Open Form Booking for Classes](https://support.punchpass.com/en/articles/11778276-allow-open-form-booking-for-classes.md): Turn off login requirement for individual classes
- [How to Manage Duplicate or Missing Class Reservations in Punchpass](https://support.punchpass.com/en/articles/12417752-how-to-manage-duplicate-or-missing-class-reservations-in-punchpass.md)

## Marking Attendance

- [How do I take attendance?](https://support.punchpass.com/en/articles/1096532-how-do-i-take-attendance.md): Mark class attendance to debit pass credits
- [Can class attendance be marked automatically?](https://support.punchpass.com/en/articles/5717776-can-class-attendance-be-marked-automatically.md): Setting class attendance to be marked without manual intervention
- [Why am I seeing reservations marked as 'Needs Pass' and attendances as 'No Pass! Assign One'?](https://support.punchpass.com/en/articles/1072464-why-am-i-seeing-reservations-marked-as-needs-pass-and-attendances-as-no-pass-assign-one.md): Managing attendances without a pass
- [How do I handle drop-ins?](https://support.punchpass.com/en/articles/1033149-how-do-i-handle-drop-ins.md): What to do when someone arrives without a reservation
- [How does customer self check-in work?](https://support.punchpass.com/en/articles/1074006-how-does-customer-self-check-in-work.md)
- [How do I change which pass was applied to an attendance?](https://support.punchpass.com/en/articles/1072431-how-do-i-change-which-pass-was-applied-to-an-attendance.md): Editing the pass assigned to an attendance
- [Does Punchpass Work if I'm Offline?](https://support.punchpass.com/en/articles/1033147-does-punchpass-work-if-i-m-offline.md)

## Customer Accounts

- [The Punchpass Customer Guide](https://support.punchpass.com/en/articles/10485741-the-punchpass-customer-guide.md): Help finding your way around Punchpass, as a customer!
- [How Do Customers Create An Account?](https://support.punchpass.com/en/articles/1072415-how-do-customers-create-an-account.md): Your customers can create accounts and log in right from your public schedule
- [Quickly Switching Between Accounts](https://support.punchpass.com/en/articles/6971019-quickly-switching-between-accounts.md): Stuck on one side of Punchpass? Here's how to get where you want to go!
- [How to Make a Reservation](https://support.punchpass.com/en/articles/10925020-how-to-make-a-reservation.md): A guide for students
- [How to Download and Print Your Receipts](https://support.punchpass.com/en/articles/10420491-how-to-download-and-print-your-receipts.md): A guide for students
- [View Your Account History as a Customer](https://support.punchpass.com/en/articles/9801345-view-your-account-history-as-a-customer.md): Reviewing class attendances and full/expired passes from your customer account
- [How to Join an Online Class with Punchpass](https://support.punchpass.com/en/articles/3786508-how-to-join-an-online-class-with-punchpass.md): How to access an online class your studio is offering through Punchpass
- [How to Access Recorded Content](https://support.punchpass.com/en/articles/4701796-how-to-access-recorded-content.md): Viewing class recordings and uploaded content for your studio
- [Make Checkout Faster with Saved Cards](https://support.punchpass.com/en/articles/11594364-make-checkout-faster-with-saved-cards.md): Securely store a payment method for quicker purchases and let your studio handle unpaid passes automatically
- [How to Pay for Your Unpaid Ticket in Punchpass](https://support.punchpass.com/en/articles/12168380-how-to-pay-for-your-unpaid-ticket-in-punchpass.md): Easy ways to pay for your unpaid class or workshop ticket

## Managing Customer Profiles & Information

- [Can I create a new customer intake form?](https://support.punchpass.com/en/articles/4891940-can-i-create-a-new-customer-intake-form.md): Using Custom Fields and Forms to Collect Customer Data
- [How do I delete a customer?](https://support.punchpass.com/en/articles/1074007-how-do-i-delete-a-customer.md): Deleting and archiving customer accounts
- [How do I see my archived customers?](https://support.punchpass.com/en/articles/1096520-how-do-i-see-my-archived-customers.md): Access your archived customer list
- [How to Archive Multiple Customers at Once](https://support.punchpass.com/en/articles/1072425-how-to-archive-multiple-customers-at-once.md): Tidy up your Active Customers list by archiving your inactive customers
- [Entering Preferred Pronouns](https://support.punchpass.com/en/articles/5530286-entering-preferred-pronouns.md): Punchpass supports the ability for customers to identify and edit their pronouns.
- [Customer Health Status Information](https://support.punchpass.com/en/articles/1096521-customer-health-status-information.md): Keeping important customer health notes within reach
- [Customer Birthdays](https://support.punchpass.com/en/articles/2355524-customer-birthdays.md): Adding and managing customer birthdays with Punchpass.
- [Adding External Documents to Customer Profiles](https://support.punchpass.com/en/articles/1072462-adding-external-documents-to-customer-profiles.md): How to link documents, training plans, and external forms to a customer account
- [Working with Customer Tags](https://support.punchpass.com/en/articles/6584489-working-with-customer-tags.md): Add context and categorize customer accounts with tags
- [Can I Keep Notes About My Clients?](https://support.punchpass.com/en/articles/1063516-can-i-keep-notes-about-my-clients.md): Add routine notes to accounts & flag them when they need special handling
- [Handling Bounced Emails](https://support.punchpass.com/en/articles/1202580-handling-bounced-emails.md): How Punchpass flags customer emails that have bounced, how we let you know, and what you can do about them.
- [How can I track my students' COVID-19 vaccination status?](https://support.punchpass.com/en/articles/5274873-how-can-i-track-my-students-covid-19-vaccination-status.md): We're brainstorming new options to help track your students' COVID-19 vaccination status but here are a few methods you can use right away.
- [How do I know if a customer has created a login for their account?](https://support.punchpass.com/en/articles/1073986-how-do-i-know-if-a-customer-has-created-a-login-for-their-account.md)
- [Fixing Customer Email Addresses](https://support.punchpass.com/en/articles/1072433-fixing-customer-email-addresses.md)
- [Resolving Customer Login Issues](https://support.punchpass.com/en/articles/4320301-resolving-customer-login-issues.md): What to do when a customer has trouble signing in with their account or using Google
- [Merging Customer Accounts](https://support.punchpass.com/en/articles/1096526-merging-customer-accounts.md): How to remove duplicate customer accounts

## Family Accounts

- [Getting Started with Family Accounts](https://support.punchpass.com/en/articles/9298677-getting-started-with-family-accounts.md): How to add children to a customer's account
- [Updating Membership and Pass Assignment Settings with Family Accounts](https://support.punchpass.com/en/articles/9648327-updating-membership-and-pass-assignment-settings-with-family-accounts.md): Changing who can use existing memberships and passes from Family to Individuals and vice versa
- [How do I handle children and parents?](https://support.punchpass.com/en/articles/1033101-how-do-i-handle-children-and-parents.md): Taking attendance with family accounts
- [Making Reservations for Children](https://support.punchpass.com/en/articles/9649274-making-reservations-for-children.md)
- [Managing Waivers for Children](https://support.punchpass.com/en/articles/9649231-managing-waivers-for-children.md)

## Private Sessions

- [Can I set up a separate schedule for additional offerings?](https://support.punchpass.com/en/articles/4912847-can-i-set-up-a-separate-schedule-for-additional-offerings.md): Using the Appointments feature for training, gym sign-ups, massage appointments, etc.
- [Can I Offer Individual and Recurring Private Sessions with Punchpass?](https://support.punchpass.com/en/articles/1063522-can-i-offer-individual-and-recurring-private-sessions-with-punchpass.md): You can offer personal training, massage therapy and other private services with Punchpass. We're not just for classes!
- [How to Create Private Sessions](https://support.punchpass.com/en/articles/1096492-how-to-create-private-sessions.md): Schedule and manage your private client sessions with Punchpass
- [How to Create a Private Session for Two or More People](https://support.punchpass.com/en/articles/9868384-how-to-create-a-private-session-for-two-or-more-people.md)

## Customer Communications

- [Emailing Your Customers in Punchpass](https://support.punchpass.com/en/articles/1033044-emailing-your-customers-in-punchpass.md): All the ways you can email your customers through Punchpass, including sending messages to specific classes.
- [Setting Up Customer Email Notifications in Punchpass](https://support.punchpass.com/en/articles/10476649-setting-up-customer-email-notifications-in-punchpass.md)
- [How to Send a Newsletter with Punchpass](https://support.punchpass.com/en/articles/10420421-how-to-send-a-newsletter-with-punchpass.md): Effortlessly send newsletters to your active customers with Punchpass. Simple steps, reusable templates, and clear guides!
- [Re-engaging Your Inactive Customers](https://support.punchpass.com/en/articles/6973378-re-engaging-your-inactive-customers.md): Learn how to identify inactive customers and use Punchpass's powerful automation tools to bring them back to your classes.
- [Why Isn't My Customer Receiving Emails?](https://support.punchpass.com/en/articles/4180772-why-isn-t-my-customer-receiving-emails.md): Troubleshooting email delivery issues
- [Setting Up Automations](https://support.punchpass.com/en/articles/8536822-setting-up-automations.md): Create automated actions based on customer activity
- [Creating Email Templates](https://support.punchpass.com/en/articles/7861567-creating-email-templates.md): How to save customizable email templates to send to your customers.
- [How to Unsubscribe Customers From Emails](https://support.punchpass.com/en/articles/1070883-how-to-unsubscribe-customers-from-emails.md): Setting customer accounts to "do not email"
- [How to Resend a Reservation Confirmation Email to a Customer](https://support.punchpass.com/en/articles/5398119-how-to-resend-a-reservation-confirmation-email-to-a-customer.md): Was a reservation email not received? Need to send another reservation confirmation email?
- [Connecting Mailerlite to Punchpass](https://support.punchpass.com/en/articles/9596865-connecting-mailerlite-to-punchpass.md): Integrate Mailerlite with Punchpass and automate your email marketing in a couple of minutes
- [Connecting Mailchimp to Punchpass](https://support.punchpass.com/en/articles/4191501-connecting-mailchimp-to-punchpass.md): Integrate your Mailchimp account with Punchpass for email marketing
- [How to Export Customer Lists from Punchpass](https://support.punchpass.com/en/articles/1033078-how-to-export-customer-lists-from-punchpass.md): Export a customer list from Punchpass and import it into another email service
- [Setting Up Company & Instructor Email Notifications in Punchpass](https://support.punchpass.com/en/articles/10477494-setting-up-company-instructor-email-notifications-in-punchpass.md)
- [✨NEW✨ WhatsApp Messaging for Punchpass](https://support.punchpass.com/en/articles/10504470-new-whatsapp-messaging-for-punchpass.md): Allow customers to easily message you from their favorite device using WhatsApp with Punchpass.

## Automations

- [The Welcome Email Automation](https://support.punchpass.com/en/articles/10262541-the-welcome-email-automation.md): Send new customers a welcome email when they create an account
- [The Inactive New Customer Automation](https://support.punchpass.com/en/articles/10262570-the-inactive-new-customer-automation.md): Craft a friendly email to send to customers who haven't booked a reservation or purchased a pass
- [The Pass Purchased, but No Activity Reminder Automation](https://support.punchpass.com/en/articles/10262640-the-pass-purchased-but-no-activity-reminder-automation.md): Send a friendly email to customers who bought a pass, but haven’t made a reservation after a set amount of time
- [The Birthday Reminder Email Automation](https://support.punchpass.com/en/articles/10262603-the-birthday-reminder-email-automation.md): Automatically send your customers a custom email on their birthday
- [The Send Email After Booking Automation](https://support.punchpass.com/en/articles/10262726-the-send-email-after-booking-automation.md): Need to send special instructions for a specific class? Automatically notify customers with this supplemental purchase notification email
- [The Send Email After Pass Purchase Automation](https://support.punchpass.com/en/articles/10262615-the-send-email-after-pass-purchase-automation.md): Need to send special instructions when someone purchases a certain pass? Automatically notify customers with this supplemental purchase notification email
- [The Expired Pass Reminder Automation](https://support.punchpass.com/en/articles/10262649-the-expired-pass-reminder-automation.md): Invite customers to make another purchase with a thoughtful email
- [The Come Back Expired Pass Automation](https://support.punchpass.com/en/articles/10262685-the-come-back-expired-pass-automation.md): Reconnect with customers via email whose pass or membership has expired and who have not yet made a new purchase
- [The Birthday Assign Pass Automation](https://support.punchpass.com/en/articles/10262741-the-birthday-assign-pass-automation.md): Celebrate customer birthdays by rewarding them with a gift pass
- [The Assign a New Customer a Specific Pass Automation](https://support.punchpass.com/en/articles/10262587-the-assign-a-new-customer-a-specific-pass-automation.md): Assign a special pass to a new customer as soon as they create their account
- [The Assign Bonus Pass Automation](https://support.punchpass.com/en/articles/10262697-the-assign-bonus-pass-automation.md): Reward customers who purchase a special offer by giving them an extra pass
- [The Membership Assign Bonus Pass Automation](https://support.punchpass.com/en/articles/10262714-the-membership-assign-bonus-pass-automation.md): Gift customers a special pass every time their membership renews
- [✨NEW✨ The Send Email After Class Attendance Automation](https://support.punchpass.com/en/articles/11739513-new-the-send-email-after-class-attendance-automation.md): Follow up with students, ask for reviews, gather feedback, or promote your next big thing with this email automation

## Content Library

- [Getting Started with the Content Library](https://support.punchpass.com/en/articles/3926874-getting-started-with-the-content-library.md): Upload video files, PDFs, Zoom recordings; and share content hosted on Vimeo or YouTube
- [How to Organize Your Content with the Punchpass Content Library](https://support.punchpass.com/en/articles/10335897-how-to-organize-your-content-with-the-punchpass-content-library.md): Effortlessly organize your content and arrange your collections
- [How can I upload videos/content to a specific class?](https://support.punchpass.com/en/articles/4523395-how-can-i-upload-videos-content-to-a-specific-class.md): Add content to your classes
- [How can I link a pass or membership to certain Content Library Collections?](https://support.punchpass.com/en/articles/4773345-how-can-i-link-a-pass-or-membership-to-certain-content-library-collections.md): Pass and membership level access to certain videos within the Content Library
- [How can I add Vimeo videos to the Content Library?](https://support.punchpass.com/en/articles/3940191-how-can-i-add-vimeo-videos-to-the-content-library.md): Set up videos on your own Vimeo account and include them in your Content Library.
- [Adding Content to the Content Library](https://support.punchpass.com/en/articles/8062358-adding-content-to-the-content-library.md): Uploading video files, PDFs, Loom and Zoom recordings

## Online Waivers

- [Setting up Waivers in Punchpass](https://support.punchpass.com/en/articles/1414257-setting-up-waivers-in-punchpass.md): How to create, edit, and change the online waiver for your studio
- [Common Questions About Online Waivers](https://support.punchpass.com/en/articles/1524993-common-questions-about-online-waivers.md)
- [Signing a Waiver](https://support.punchpass.com/en/articles/10059345-signing-a-waiver.md): How to require and manage waiver signing in Punchpass

## Reports

- [Working with the Class Reports](https://support.punchpass.com/en/articles/5030415-working-with-the-class-reports.md): See the attendance and revenue per visit for every class you offer with these targeted reports.
- [Getting to know the Instructor Activities Report](https://support.punchpass.com/en/articles/5008135-getting-to-know-the-instructor-activities-report.md): Inform your payroll, see your most profitable instructors, and calculate your revenue per visit.
- [Attributed Revenue - What is it, and how is it calculated?](https://support.punchpass.com/en/articles/4993718-attributed-revenue-what-is-it-and-how-is-it-calculated.md): Using reports to discover your best passes and classes
- [Working with the Canceled Reservations Report](https://support.punchpass.com/en/articles/6502563-working-with-the-canceled-reservations-report.md)
- [Working with the Sales Details Report](https://support.punchpass.com/en/articles/1073987-working-with-the-sales-details-report.md): Tracking pass, ticket, and membership sales
- [Individual Customer Attendances Report](https://support.punchpass.com/en/articles/1072419-individual-customer-attendances-report.md): Tracking Attendances
- [Working with the Instructor Report](https://support.punchpass.com/en/articles/1072430-working-with-the-instructor-report.md): Tracking Instructor Data
- [Tracking Punchpass Events with Google Analytics and Meta](https://support.punchpass.com/en/articles/3707998-tracking-punchpass-events-with-google-analytics-and-meta.md): How to track reservations and purchases after you have added your Google Analytics ID or Meta Pixel to Punchpass.
- [Review Pass and Membership Usage with the Expired & Full Passes Report](https://support.punchpass.com/en/articles/9424893-review-pass-and-membership-usage-with-the-expired-full-passes-report.md)
- [Reports Changelog](https://support.punchpass.com/en/articles/10742813-reports-changelog.md): A list of important changes we've made to reports, so you can keep your business running smoothly 💪
- [Understanding the Forgiven Attendance Report](https://support.punchpass.com/en/articles/11023466-understanding-the-forgiven-attendance-report.md)
- [The Upcoming Reservations Report](https://support.punchpass.com/en/articles/11024019-the-upcoming-reservations-report.md): Review up to 1,000 future reservations
- [How to Show or Hide the Children Column in Reports \(Family Accounts\)](https://support.punchpass.com/en/articles/11407572-how-to-show-or-hide-the-children-column-in-reports-family-accounts.md)

## Customize the Appearance of your Schedule

- [How can I adjust my public schedule settings?](https://support.punchpass.com/en/articles/4658093-how-can-i-adjust-my-public-schedule-settings.md): Changing the display features for your schedule.
- [How many days can I show on my Schedule?](https://support.punchpass.com/en/articles/1073992-how-many-days-can-i-show-on-my-schedule.md): You can customize how far into the future you want to show your classes to the public.
- [Embedding Punchpass on Your Website](https://support.punchpass.com/en/articles/1096489-embedding-punchpass-on-your-website.md): Add your schedule, purchase a pass page, and content library to your website
- [How do I embed my Punchpass schedule on a Wordpress website?](https://support.punchpass.com/en/articles/1033109-how-do-i-embed-my-punchpass-schedule-on-a-wordpress-website.md): If your website was built on Wordpress, this is how you'll add your Punchpass schedule to it.
- [Can I customize the colors on my Schedule?](https://support.punchpass.com/en/articles/1073998-can-i-customize-the-colors-on-my-schedule.md): Add personality to your schedule by customizing your colors
- [Can I share a subset or only part of my schedule?](https://support.punchpass.com/en/articles/1033056-can-i-share-a-subset-or-only-part-of-my-schedule.md): You can feature a particular location, class, workshop, event, or series using your Punchpass schedule.
- [Can I add a custom filter to my schedule?](https://support.punchpass.com/en/articles/2568526-can-i-add-a-custom-filter-to-my-schedule.md): You can modify the 'Location' dropdown on the public schedule to create a custom filter that works for your business!
- [Sell Passes with Social Media](https://support.punchpass.com/en/articles/1074005-sell-passes-with-social-media.md): Sharing your offers on social media with Punchpass
- [How to Manage Instructor Profiles](https://support.punchpass.com/en/articles/6505898-how-to-manage-instructor-profiles.md): Instructor profiles can be included on public Punchpass pages as a way to introduce your staff.
- [How can I set up my Custom Public Home Page?](https://support.punchpass.com/en/articles/6687783-how-can-i-set-up-my-custom-public-home-page.md): Create a custom home page with the Punchpass Redwood plan!
- [Sharing Your Passes for Purchase on Your Website](https://support.punchpass.com/en/articles/1096515-sharing-your-passes-for-purchase-on-your-website.md): Share links to the Purchase a Pass page and/or embed Punchpass on your website
- [Share Your Schedule With Calendar Feeds](https://support.punchpass.com/en/articles/6505888-share-your-schedule-with-calendar-feeds.md): Add your classes to third-party calendar tools with calendar subscriptions
- [Creating Filtered Views of the Schedule with iFrames](https://support.punchpass.com/en/articles/2414421-creating-filtered-views-of-the-schedule-with-iframes.md): Warning: Advanced embedding topic! Display a filtered Punchpass Schedule on your website with iFrames
- [What do the color themes look like?](https://support.punchpass.com/en/articles/4842723-what-do-the-color-themes-look-like.md): Check out our gallery of public page themes!
- [Add a Custom Message to the Top of the Public Schedule](https://support.punchpass.com/en/articles/6988391-add-a-custom-message-to-the-top-of-the-public-schedule.md): Adding message, announcements, and links for your customers
- [Share Your Schedule and Make Sign-Ups Easy with Punchpass](https://support.punchpass.com/en/articles/10371103-share-your-schedule-and-make-sign-ups-easy-with-punchpass.md): Explore ways to share your Punchpass schedule—from embedding it on your website to using QR codes for seamless customer sign-ups

## Managing Your Service

- [How can I save on Punchpass?](https://support.punchpass.com/en/articles/1033132-how-can-i-save-on-punchpass.md)
- [How do I update my billing information?](https://support.punchpass.com/en/articles/5742171-how-do-i-update-my-billing-information.md): Manage your Punchpass subscription
- [What browsers does Punchpass support?](https://support.punchpass.com/en/articles/2794109-what-browsers-does-punchpass-support.md): Punchpass works on all modern browsers for desktop, tablets and mobile phones.
- [How do I change the owner of my Punchpass account?](https://support.punchpass.com/en/articles/3220575-how-do-i-change-the-owner-of-my-punchpass-account.md): Ownership change at your business? Learn how to adjust your account here.
- [Temporarily Closing Your Business](https://support.punchpass.com/en/articles/4642127-temporarily-closing-your-business.md): How to close your studio for a short while? How should I reopen after a break?
- [How Do I Cancel My Punchpass Subscription?](https://support.punchpass.com/en/articles/5108308-how-do-i-cancel-my-punchpass-subscription.md): Moving on to other projects? Is Punchpass not quite the right fit anymore? Find out how to cancel your subscription.
- [How is my data backed up?](https://support.punchpass.com/en/articles/1033138-how-is-my-data-backed-up.md): How Punchpass stores and secures your data.
- [Setting Up a Referral Program in Punchpass](https://support.punchpass.com/en/articles/8857639-setting-up-a-referral-program-in-punchpass.md): Thank and reward your customers for sharing your business!
- [Rebranding Your Business](https://support.punchpass.com/en/articles/10091637-rebranding-your-business.md)
- [Changing the Email Address for Admin Accounts](https://support.punchpass.com/en/articles/10592346-changing-the-email-address-for-admin-accounts.md)