Punchpass has users in 58 countries (and counting!)
Here are some of the features that our international customers use:
International Language Support
Change the language of Punchpass! Customers can see your schedule, make reservations, and purchase passes in your preferred language.
Here's how to make that change:
Navigate to Manage Settings > General Settings to select your preferred language.
International Date & Time Support
Go to Manage Setting > General Settings to select the date & time formatting option that reflects your home preference.
International Currency Support
Go to Manage Settings > General Settings to select your home currency.
Global Support for Online Purchases
Punchpass supports online pass purchasing to your customers via our global payment processor, Stripe. Stripe is available in 20+ countries around the world and is actively working to expand where they can offer service. You can see where Stripe is currently offered here: https://stripe.com/global
Using Punchpass and Stripe in your preferred currency
When connecting your Stripe account to Punchpass, we'll use the currency selection of your Stripe account.
When setting up your Stripe account to use your home currency, make sure you:
Identify your home currency in your Stripe account as you're setting that up,
Confirm that your preferred Stripe account currency is being used in the Online Payments section of your Punchpass account.
If Stripe accepts your home currency but you don't see it listed here, just let us know & we'll add it.
Online Payment Options for Countries Not Supported by Stripe
Are you using Stripe for your business, but facing a challenge in charging customers in your local currency? If that's the case, we can help you with it. Here's how:
Once that's done, reach out to Punchpass Support with your local currency information.
Our team will update your company's currency and Stripe settings to your local one, and then you can test the connection and pass sales.
Adding Additional Payment Methods to Stripe
With Punchpass and Stripe, you can choose which payment methods to accept for your business. The options available for your business will vary by location.
Add More Payment Methods to your Stripe Account
Multiple Locations
Punchpass allows you to add multiple class locations to one schedule of your Punchpass account.
For Stripe, only one Stripe account can be connected to one Punchpass account at a time, so if you want to run both locations together, all the payments will process to the same Stripe account and then your connected bank account for payouts.
If you’d like to have two separate Punchpass accounts, one per location, we do offer a 10% off discount for all multiple-location accounts. If you do need to keep schedules and accounting separate, that's what we recommend. Please contact the Support team for assistance setting this up!