Your Customers

How do customers enter their pronouns?

Punchpass supports the ability for customers to identify and edit their pronouns.

Written by Sharon
Updated over a week ago

How to Resend a Reservation Confirmation Email

Forget to send the class reservation confirmation email? Registration email not received?

Written by Leah
Updated over a week ago

How can I track my students' COVID-19 vaccination status?

We're brainstorming new options to help track your students' COVID-19 vaccination status but here are a few methods you can use right away.

Written by Claire
Updated over a week ago

Syncing Your Customer List with Mailchimp

Punchpass integrations let you sync your customer list in Punchpass with your Mailchimp account, to enable email marketing.

Written by Chris
Updated over a week ago

Can I Keep Notes About My Clients?

Keep routine notes about your clients & flag them when they need special handling

Written by Chris
Updated over a week ago

Can I See Customer Health Concerns?

Keep important client health notes within reach

Written by Chris
Updated over a week ago

Customer Birthdays

Adding and managing customer birthdays with Punchpass.

Written by Chris
Updated over a week ago

How To Merge Customers

How to remove duplicate customer accounts.

Written by Sharon
Updated over a week ago

How Do I Handle Children & Parents?

Setting up a family account

Written by Chris
Updated over a week ago

Handling Bounced Emails

How Punchpass flags customer emails that have bounced, how we let you know, and what you can do about them.

Written by Chris
Updated over a week ago

Can I Integrate Custom Training or Nutrition Plans?

Attaching documents to customer accounts.

Written by Sharon
Updated over a week ago

How Can I Segment my Customer List?

Using a Custom Field for Customer Info

Written by Chris
Updated over a week ago

How Do I Delete A Customer?

Deleting and Archiving Customers

Written by Chris
Updated over a week ago

Mass Archiving Multiple Customers At Once

Bulk archive your inactive customers.

Written by Victoria
Updated over a week ago

How Do I See My Archived Customers?

Access your archived customer list.

Written by Chris
Updated over a week ago