How do I join an online class?

How to access an online class your studio is offering through Punchpass

Chris avatar
Written by Chris
Updated over a week ago

Finding your class links

It's simple to attend an online class from home.  Here's what to do:

  1. Watch your email.  You'll receive a note in your inbox about 10 minutes before class is scheduled to start.

  2. Click on the link you receive. This will activate the online class at your end, and you'll be able to see your instructor from your screen. 

  3. Participate in the class online.

That's it!  

Here are a couple of tips as you get used to this:

  • You won't see your instructor until they start the class on their end... so be patient while waiting for class to start!  

  • Remember that the image will only be as large as the device you're using... so plan accordingly and use a device with a larger screen if you can.

  • Be patient. Your instructor may be new to this too. You will work through any technical difficulties together. 💪

Looking for your online class link?

If you navigate to the My Reservations section of your customer account, you'll see the links for all of your upcoming online classes.


20-30 minutes before the class you'll also receive an automated email reminder with the link too!

If your studio offers class recordings, the settings for how long you'll have access to each recording are defined by the studio.

Looking for your class recordings?

You'll find all content you have access to view in the Content Library! Depending on the settings for your studio, you might need to sign into your customer account to view the material.

Are you a studio administrator looking for help setting up online classes? Here are our guides!

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