Customer Reservations

Your clients can click right through your online schedule to book in advance.

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21 articles in this collection
Written by Chris, Sharon, and Victoria

Allowing Customers to Late Cancel

Late Cancel lets your customers cancel AFTER the reservation cancellation window has closed, allowing the waitlist to fill their spot.
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Written by Chris
Updated over a week ago

How Do Reservations Work?

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Written by Chris
Updated over a week ago

Configuring Waitlists

Let customers know when a spot opens up.
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Written by Chris
Updated over a week ago

How To Delete A Reservation

Removing Customer Reservations.
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Written by Chris
Updated over a week ago

How Do I Handle No Shows?

How to debit passes for no shows.
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Written by Sharon
Updated over a week ago

How Do I Manage Private Sessions?

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Written by Sharon
Updated over a week ago

Can Regular Customers Have Standing Reservations?

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Written by Chris
Updated over a week ago

Can a Customer Cancel a Reservation?

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Written by Chris
Updated over a week ago

Can I Make Sure Customers Pay When They Make a Reservation?

Book and Pay Options.
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Written by Sharon
Updated over a week ago

Require Active Pass to Book

Restrict Reservations to Active Passes
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Written by Victoria
Updated over a week ago

Requiring Payment for a Series

Setting up a Linked Pass
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Written by Victoria
Updated over a week ago

How To Create A Series Of Classes

Let your customers reserve multi-day sessions with Punchpass' Series feature.
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Written by Sharon
Updated over a week ago

How Do I Delete A Series?

Not going to run that series after all? Here's how to delete it from your schedule.
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Written by Sharon
Updated over a week ago

How To Manually Match Reservations To Customers

What happens when a new customer makes a reservation?
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Written by Chris
Updated over a week ago

Can I See All Upcoming Reservations?

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Written by Chris
Updated over a week ago

Configuring Online Reservations

Where to adjust online reservation settings.
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Written by Chris
Updated over a week ago

How To Close Reservations Before Class Starts

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Written by Chris
Updated over a week ago

How Do I Set Up A Single Day Workshop (with Online Reservations)?

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Written by Sharon
Updated over a week ago

Sending Automatic Reservation Reminder Emails

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Written by Sharon
Updated over a week ago

Do We Send a Reservation Confirmation?

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Written by Sharon
Updated over a week ago

Can I Make Customer Reservations Myself?

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Written by Sharon
Updated over a week ago